Troubleshooting
Problem
A partner is using the SOSFTP Client 1.5.3253 and will access the SFTP server on SI 5.2.4.2. Intermittent authentication failures can appear with SI although SFTP client partner is using SOSFTP client with same key and same ip address.
Symptom
There are periodical authentication failures with sftp (key authentication) for an user <username>.
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
12 June 2026
UID
swg21687272