Troubleshooting
Problem
User opens a spreadsheet that contains some cc.fExpVal formulae. User clicks 'Export Data'. User confirms that they would like to export the values. An error appears. A similar error appears when the user tries to import accounts via 'Import External Structures'. The problem is intermittent (sometimes the export/imports work OK).
Symptom
Standard error
<.....>
System.IO.IOException: The process cannot access the file 'C:\Windows\Temp\tmp54B9.tmp' because it is being used by another process
<.....>
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21979251