Troubleshooting
Problem
User launches Controller. User works successfully (for a while). After some time (for example 30 minutes) an error appears.
Symptom
The network connection to your application was interrupted. Try to access your application later, or contact your help desk.
[OK]
[{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
12 October 2021
UID
swg21978355