Troubleshooting
Problem
User runs a standard report (for example "Reconcile - Between Accounts/Opening Balances").
- An error appears.
Problem is intermittent.
Symptom
IBM Cognos Controller has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available
~~~~~~~~~~~~~~~~~~~~~~~~
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available
~~~~~~~~~~~~~~~~~~~~~~~~
Debug gives you:
An unhandled Microsoft .NET Framework exception occurred in CCR.exe [58156]
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m50000000KzMhAAK","label":"Reports"}],"ARM Case Number":"TS003601009","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16195622