Troubleshooting
Problem
User runs a consolidation. Afterwards, user opens the batch queue. The job finished with error.
Problem may only affect some (larger or more complicated) consolidations. Other consolidations work OK (no error).
Example:
In one real-life customer example:
- The issue was intermittent - it occurred most of the time (but not always)
- It almost always failed when the consolidation contained all 12 periods (entire year). However, it always worked OK when consolidation in blocks of 4 periods.
Symptom
fremove d:\program files (x86)\ibm\cognos\c10\server\progs\utility.prg
Error in line 467 File access is denied
c:\...\<sql_server_name>\<username>\batch_id_0000012345\tomrv.dbf.
1705
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
ibm10730181