Troubleshooting
Problem
User runs an Excel-based report in Cognos Controller. Intermittently, the user receives an error.
Symptom
Standard Error
Number : 57
Source: mscorlib
Description: The process cannot access the file 'c:\documents and settings\username\application data\cognos\CCR\timerlog.txt' because it is being used by another process.
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
1036179
Was this topic helpful?
Document Information
More support for:
IBM Cognos Controller
Software version:
8.3
Operating system(s):
Windows
Document number:
123403
Modified date:
08 May 2025
UID
swg21371348
Manage My Notification Subscriptions