Troubleshooting
Problem
User launches Controller. After a while, an error appears. The error can appear whilst trying to use any functionality, so it will appear to occur at random. If the user simply logs off from Controller, and then re-launches the Controller client and re-tries, then the function works OK.
Symptom
German Example:
Log On IBM Cognos Controller
IBM Cognos software
DPR-ERR-2107
X Das Cache-Cookie fur die Benutzerrunktionen kann nicht decoriert werden.
Details
DPR-ERR-2082 Ein Fehler ist aufgetreten. Bitte.....
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
IBM Cognos Controller
Software version:
10.1.1
Operating system(s):
Windows
Document number:
227467
Modified date:
08 May 2025
UID
swg21643735
Manage My Notification Subscriptions