Troubleshooting
Problem
User launches Controller. After a while, an error appears. The error can appear whilst trying to use any functionality, so it will appear to occur at random. If the user simply logs off from Controller, and then re-launches the Controller client and re-tries, then the function works OK.
Symptom
German Example:
Log On IBM Cognos Controller
IBM Cognos software
DPR-ERR-2107
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Details
DPR-ERR-2082 Ein Fehler ist aufgetreten. Bitte.....
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21643735