Troubleshooting
Problem
User performs actions inside Controller. From time to time (occasionally / intermittently) the user receives an error message.
The exact error message will vary (depending on what the end user is doing), but it will include the phrase "The ConnectionString property has not been initialized".
Symptom
Server was unable to process request
The ConnectionString property has not been initialized
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m50000000KzLjAAK","label":"Logon Issues"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1;10.4.x","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg22016839