Troubleshooting
Problem
User is getting a security error when attempting to add a document to a folder in an object store via FileNet Workplace XT or FileNet Enterprise Manager. Security Error seen: The requester has insufficient access rights to perform the requested operation.
Cause
User does not have Create_Instance right on the security permission of the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes and cannot create these objects when adding documents.
Diagnosing The Problem
- User has necessary rights to the document class, folders and object store but can't add document.
- User does not have necessary Create_Instance rights on the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes.
- Error seen in the P8_server_error.log:
YYYY-06-08T17:53:19.706Z 56005600 ENG FNRCE0001E - ERROR method name: checkUpdatePermissions principal name: username Global Transaction: true User Transaction: false Exception Info: The requester has insufficient access rights to perform the requested operation.
com.filenet.api.exception.EngineRuntimeException: FNRCE0001E: E_ACCESS_DENIED: The requester has insufficient access rights to perform the requested operation. failedBatchItem=0 errorStack={
Resolving The Problem
Steps to resolve issue:
- Log in to FileNet Enterprise Manager.
- Grant the user CREATE_INSTANCE rights to the Security permission of the ReferentialContainmentRelationship and DynamicReferentialContainmentRelationship classes.
- Re-try adding the document.
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Document Information
More support for:
FileNet P8 Platform
Software version:
5.0
Operating system(s):
Windows, AIX, HP-UX, Linux, Solaris
Document number:
206883
Modified date:
17 June 2018
UID
swg21598974