Because of changes implemented in Windows Vista and subsequent versions of Windows, the installation of your Optim solution requires special handling.
When beginning to install or upgrade your Optim solution on a Windows platform, you are asked for permission to run setup or are asked for full Windows Administrator credentials. If your Optim solution has been installed using Windows Administrator credentials, the same credentials are required to access or run your Optim solution; a user account in the Windows Administrator group or a domain equivalent cannot access or run the Optim solution.
New features in Windows Kernel Version 6.0 and subsequent versions restrict the installation of Optim so that it can only be installed under full Windows Administrator authority.
Windows Vista and subsequent versions
Resolving The Problem
First, install your Optim solution in the Windows platform:
- Install your Optim solution under the Administrator account defined during the installation of your Windows platform or a user account in the Administrator Group (the installation account).
- Install your Optim solution in a directory other than 'Program Files'.
- Complete the installation.
- After installing your Optim solution, choose the appropriate tab below for further directions.
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08 July 2021