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Installing IBM Business Process Manager V8.5.7 fails with Java error

Troubleshooting


Problem

When you install IBM Business Process Manager (BPM) version 8.5.7 using the Typical Installation option from the launchpad, the installation works until about 44% completion and then fails to configure the deployment manager or create the deployment manager profile.

Symptom

You see the following error message:
Configuring the deployment manager.
Creating the deployment manager profile.
The following validation errors were present with the command line arguments:
profileName: CWMCF8510E: You cannot augment a profile with Business Process Manager when the active Java version is 1.7. Use the managesdk command to switch to a supported Java version: [1.8].
CWMCB0003E: A profile was not created for DmgrProfile.
The 'BPMConfig.bat -create -de C:\Users\ADMINI˜1\AppData\Local\Temp\2\IBM_LaunchPad_BPM\IBM_LaunchPad_BPM202808-063710\SingleCluster.properties' command failed. For more information, see the log file C:\IBM\BPM\v8.5\logs\config\BPMConfig_20171108-072310.log.

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.5.7","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.5.7","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.5.7","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg22010919

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