IBM Support

Installation requires "lsb_release" package on Linux

Troubleshooting


Problem

The installation of IBM Spectrum Protect for Virtual Environments - Data Protection for Vmware may fail on Suse Linux Enterprise 12.

Symptom

The IBM Spectrum Protect for Virtual Environments - Data Protection for VMware installation may exit reporting the following errors:
....
Installation: Unsuccessful.

11462 Successes
0 Warnings
0 NonFatalErrors
3 FatalErrors

Action Notes:

CreateUser (internal message):
Username already exists: The Linux version NAME="SLES" is not
supported. Use SLES or RHEL instead.

[{"Product":{"code":"SSERB6","label":"IBM Spectrum Protect for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.1.6","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21989724

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