IBM Support

Installation of the Managing Server fails with AIX Registry errors.

Troubleshooting


Problem

The Managing Server install fails because the AIX Registry cannot be updated.

Symptom

The MS will abort during the installation phase and you will see these errors in the $MS_HOME/MS/log.txt file:


[{"Product":{"code":"SSDTFJ","label":"Tivoli Composite Application Manager for Application Diagnostics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITCAM for APPLICATION DIAGNOSTICS Managing Server","Platform":[{"code":"PF002","label":"AIX"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS3PGL","label":"Tivoli Composite Application Manager for WebSphere"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"ITCAM for WebSphere Managing Server","Platform":[{"code":"PF002","label":"AIX"}],"Version":"6.1;6.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21516157