IBM Support

"Installation Manager cannot find the files" at installation

Troubleshooting


Problem

Attempts to install IBM Rational Performance Tester through the IBM Installation Manager result in the warning "If you continue..., you will be prompted...".

Symptom

The full warning message is as follows:


Installation Manager cannot find the files for one or more disks. If you continue

with the installation, you will be prompted to provide the location of these files. If these files

are not available, the installation will fail. See Details for more information.


The details show the following information.


<path>\RTP_8.2_setup\RPT_SETUP

IBM Rational Performance Tester 8.2.0

Disk needed: 1. Disk not found 1.

[{"Product":{"code":"SSMMM5","label":"IBM Rational Performance Tester"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.2.1;8.3;8.5;8.5.1;8.6;8.7","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21508718