Troubleshooting
Problem
New installation of Sterling B2B Integrator fails on Windows server. InstallSI.log shows several lines with errors:
More help is available by typing NET HELPMSG 2185.
The service name is invalid.
Symptom
Instance will not start after installation has completed.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
14 November 2019
UID
ibm10729757