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Installation fails with java.lang.NullPointerException

Troubleshooting


Problem

During IBM Sterling Connect:Direct for UNIX installation the install_agent installation phase fails with java.lang.NullPointerException.

Symptom

install_agent installation in progress...

Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Stack Trace:

java.lang.NullPointerException

at com.zerog.ia.installer.IAStatus.report(Unknown Source)

at com.zerog.ia.installer.IAStatusLog.addStatus(Unknown Source)

at com.zerog.ia.installer.Installer.installBundledJRE(Unknown Source)

at com.zerog.ia.installer.Installer.install(Unknown Source)

at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

at com.zerog.ia.installer.Main.main(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)

at java.lang.reflect.Method.invoke(Method.java:508)

at com.zerog.lax.LAX.launch(Unknown Source)

at com.zerog.lax.LAX.main(Unknown Source)

This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKTYY","label":"IBM Sterling Connect:Direct for UNIX"},"ARM Category":[{"code":"a8m0z000000cwUmAAI","label":"INSTALLATION PROBLEM"}],"ARM Case Number":"","Platform":[{"code":"PF061","label":"UNIX"}],"Version":"6.2.0"}]

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Document Information

Modified date:
17 April 2023

UID

ibm16984155

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