Troubleshooting
Problem
Installation seems to complete the stage of the Deployment Engine initialization, but is failing in the process.
Symptom
During the installation, these messages are displayed:
Deployment Engine Initialization
-----------------------------------------
The installation wizard is now configuring the IBM Autonomic Deployment Engine
on the local workstation.
Installing Deployment Engine.
Please wait....
Step 100 of 100...
Completed
<Product name>
Deployment Engine failed to initialize.
The installer will now shutdown. Please check with the log files for a more complete description of the failure.
Cause
Hostname has changed
Diagnosing The Problem
Check the IA logs for messages like these:
2014-10-10 15:18:39.084+05:30 : FINER : DEBootstrapAction::install():
IAGLOBAL_DE_INSTALL_LOCATION is empty. (from
com.ibm.ac.coi.ext.ia.plugin.DEBootstrapPanelConsole.InstallDE)
.
2014-10-10 15:18:50.183+05:30 : STDOUT : return code:RESULT_UNDETERMINED
2014-10-10 15:18:50.183+05:30 : STDOUT : # DE Install Status = RESULT_UNDETERMINED
Resolving The Problem
Run the DE_Healthcheck utility as described in this technote:
http://www-01.ibm.com/support/docview.wss?uid=swg21591305
If the DE_Healthcheck utility indicates that there was a change in the hostname, as outlined below, then run the 'de_chghostname? command to update the new hostname with the existing DE.
Check : Check that DE stored hostname matches the machine hostname.
Status : CHECK FAILED: Hostname "<Hostname>" stored by DE does not match the machine hostname: <Hostname.mynet.net>"
Comments : Run the 'de_chghostname' CLI to change the DE hostname to match the system hostname.
If the DE_Healthcheck utility indicates that there was a change in the hostname, then run the
de_chghostname command to update the new hostname within the existing DE.
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Document Information
More support for:
Tivoli Components
Software version:
1.3, 1.4
Operating system(s):
AIX, Linux, Solaris, Windows
Document number:
253451
Modified date:
17 June 2018
UID
swg21686866