IBM Support

Installation Errors

Troubleshooting


Problem

The following error occurs when attempting to install Impromptu: An Internal Application Error has occurred. Error -3009 Setup is unable to initialize the installation program. Error - 202.

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Impromptu","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Impromptu 3.0;Impromptu 3.01;Impromptu 3.02;Impromptu 3.03;Impromptu 3.04;Impromptu 3.5;Impromptu 3.55;Impromptu 4.0;Impromptu 5.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

58592

Document Information

More support for:
IBM Cognos Series 7 PowerPlay

Software version:
Impromptu 3.0, Impromptu 3.01, Impromptu 3.02, Impromptu 3.03, Impromptu 3.04, Impromptu 3.5, Impromptu 3.55, Impromptu 4.0, Impromptu 5.0

Document number:
117319

Modified date:
09 May 2025

UID

swg21352448

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