Troubleshooting
Problem
When installing WebSphere Application Server Development Tools for Eclipse from an Eclipse v3.6.2 workbench using Java 7, the install fails with an error message, or never completes.
Symptom
The problem has either of the following symptoms:
- The installation fails with the following error message: "An internal error occurred during: Install download1. Comparison method violates its general contract!".
- The installation can also hang. The Installing Software window shows the message "Fetching org.eclipse.jst.server.tomcat.core.*" and the installation does not complete.
[{"Product":{"code":"SSHR6W","label":"WebSphere Application Server Developer Tools for Eclipse"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.0.4;8.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSZH4A","label":"IBM Worklight"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Installation","Platform":[{"code":"","label":""}],"Version":"5.0","Edition":"Consumer;Enterprise","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
18 November 2019
UID
swg21598416