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Inline edit and inline create stop working after upgrading from ClearQuest 8.0.1.6

Question & Answer


Question

Why do inline edit and inline create no longer work after upgrading IBM Rational ClearQuest from 8.0.1.6 to 8.0.1.7 or any later version?

Cause

This happens because the default value for user group to restrict the inline edit and create features in 8.0.1.6 was incorrectly set to the empty string.

  • In 8.0.1.6, that value means the features were not restricted in any way.
  • In 8.0.1.7 and later versions, an empty string means the features are enabled for no groups.

Answer

To restore the settings of the inline edit and inline create features after an upgrade from 8.0.1.6, check the values of Allow Inline Create Groups and Allow Inline Editing Groups in the Application Options tab of the Site Configuration dialog.

If either one is empty, set the value to "Everyone" so that all users can again use the features.

If either configuration option already has a value, there is no need to change it.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"In-line edit","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1.6;8.0.1.7","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 February 2020

UID

swg21698188

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