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Initialization of a metric package fails with error: CMM-APP-3254

Troubleshooting


Problem

Initialization of a metric store fails with error when using Cognos Metric Server 8.2 against Oracle 10g.

Symptom

CMM-APP-3254 The initialization of the metrics store failed. DIS-ERR-3115 Task execution failed.
BAD:

WHILE Starting initialize failed
WHILE executing Java call...
WHILE Executing call (com.cognos.cmm.page.applications.Install.InstallWait) for page 'install_wait'.
WHILE ALP worker executing call pid=install_wait call=
CallName='com.cognos.cmm.page.applications.Install.InstallWait' CallParamName='getCall1' IsJavaCall='true' ProcParamCount='13' FirstParamIndex='1' ForceExecute='false' Session='<null>'
DataSetNames=['InstallInfo']
ParamMeta=[ Param=[getCall1=[Param-List='top' {
Param=[class='com.cognos.cmm.page.applications.Install.InstallWait' source='literal' Properties=<none>]
Param=[ticket source='request-attr' Properties=<none>]
Param=[cmmOriginalURL source='request-param' Properties=<none>]
Param=[package_name source='request-param' Properties=<none>]
Param=[dloc source='request-param' Properties=<none>]
Param=[cmm.SafeMode source='request-param' Properties=<none>]
Param=[databaseStatus source='request-param' Properties=<none>]
Param=[cancelURL source='request-param' Properties=<none>]
Param=[installCancelURL source='request-param' Properties=<none>]
Param=[installCancelPID source='request-param' Properties=<none>]
Param=[installNextPID source='request-param' Properties=<none>]
Param=[callerCarryValues1 source='request-param' Properties=<none>]
Param=[datasourceName source='request-param' Properties=<none>]
Param=[calendarCarryValues source='request-param' Properties=<none>]
Param=[datasetNames='' source='literal' Properties={dataset1='InstallInfo'}]
}
]
source='inline-list' [top] Properties=<none>]
]]
WHILE Executing DefaultWorker for page 'install_wait'.
WHILE Unrecoverable problem executing worker for page 'install_wait'
WHILE Executing page 'install_wait', from pageMap 'applicationsPageMap', via request:

QUERY_STRING='datasourceName=cmm&installNextPID=new_mpwizard_review&installCance lURL=&callerCarryValues1=%26cmmOriginalURL%3d%26cancelURL%3d%252fcognos8%252fcgi -bin%252fcognosisapi.dll%253fb_action%253dxts.run%2526m%253dportal%252ftools_dir ectory.xts%2526b ackURL%253d%25252fcognos8%25252fcgi-bin%25252fcognosisapi.dll%25253fb_action%252 53dxts.run%252526m%25253dportal%25252fcc.xts%252526m_folder%25253di7A3B5178B70F4 601A88C8BAAF2D602BA%2526m_path%253dCAMID(%252522%25253a%252522)%2526tool_tab%253 dd%26cmm.SafeMode%3dtrue%26defaultName%3dSample%26defaultDescription%3d%26defaul tScreenTip%3d%26datastoreName%3dcmm%26dataSourceSignonPath%3d&databaseStatus=&dl oc=&calendarCarryValues=%26cmmOriginalURL%3d%26cancelURL%3d%252fcognos8%252fcgi- bin%252fcognosisapi.dll%253fb_action%253dxts.run%2526m%253dportal%252ftools_dire ctory.xts%2526backURL%253d%25252fcognos8%25252fcgi-bin%25252fcognosisapi.dll%252 53fb_action%25253dxts.run%252526m%25253dportal%25252fcc.xts%252526m_folder%25253 di7A3B5178B70F4601A88C8BAAF2D602BA%2526m_path%253dCAMID(%252522%25253a%252522)%2 526tool_tab%253dd%26cmm.SafeMode%3dtrue%26databaseStatus%3d%26calendarCancelURL% 3d%26calendarCancelPID%3dnew_mpwizard_datastore%26calendarNextPID%3dinstall_fini sh%26calendarBackPID%3dinstall_deployment%26finishButton%3duseru i.install.button%26titleId%3duserui.install.heading%26dloc%3d%26fiscalYearStartD ate%3d2007-01-01%26fiscalPeriods%3d1%26calendarStart%3dcalendar_create_type%26ca lendarType%3d12%26calendarInterval%3d0%252c1%252c2%26calendarDistributeWeeks%3d% 26calendarWeekSpansMonths%3d%26extraWeeks%3d%26extraWeeksYears%3d%26daysOfWeek%3 d%26customFolder%3d%26collationSequence%3d&alp_targetPid=&cancelURL=%2fcognos8%2 fcgi-bin%2fcognosisapi.dll%3fb_action%3dxts.run%26m%3dportal%2ftools_directory.x ts%26backURL%3d%252fcognos8%252fcgi-bin%252fcognosisapi.dll%253fb_action%253dxts .run%2526m%253dportal%252fcc.xts%2526m_folder%253di7A3B5178B70F4601A88C8BAAF2D60 2BA%26m_path%3dCAMID(%2522%253a%2522)%26tool_tab%3dd&installCancelPID=new_mpwiza rd_datastore&package_name=&pid=install_wait&encoding=UTF-8&cmmOriginalURL=&b_act ion=mms.run&path=%2fcontroller&cmm.SafeMode=true'
Parameters = {
datasourceName=['cmm']
installNextPID=['new_mpwizard_review']
installCancelURL=['']
callerCarryValues1=['&cmmOriginalURL=&cancelURL=%2fcognos8%2fcgi-bin%2fcognosisa pi.dll%3fb_action%3dxts.run%26m%3dportal%2ftools_directory.xts%26backURL%3d%252f cognos8%252fcgi-bin%252fcognosisapi.dll%253fb_action%253dxts.run%2526m%253dporta l%252fcc.xts%2526m_folder%253di7A3B5178B70F4601A88C8BAAF2D602BA%26m_path%3dCAMID (%2522%253a%2522)%26tool_tab%3dd&cmm.SafeMode=true&defaultName=Sample&defaultDes cription=&defaultScreenTip=&datastoreName=cmm&dataSourceSignonPath=']
databaseStatus=['']
dloc=['']
calendarCarryValues=['&cmmOriginalURL=&cancelURL=%2fcognos8%2fcgi-bin%2fcognosis api.dll%3fb_action%3dxts.run%26m%3dportal%2ftools_directory.xts%26backURL%3d%252 fcognos8%252fcgi-bin%252fcognosisapi.dll%253fb_action%253dxts.run%2526m%253dport al%252fcc.xts%25 26m_folder%253di7A3B5178B70F4601A88C8BAAF2D602BA%26m_path%3dCAMID(%2522%253a%252 2)%26tool_tab%3dd&cmm.SafeMode=true&databaseStatus=&calendarCancelURL=&calendarC ancelPID=new_mpwizard_datastore&calendarNextPID=install_finish&calendarBackPID=i nstall_deployment&finishButton=userui.install.button&titleId=userui.install.head ing&dloc=&fiscalYearStartDate=2007-01-01&fiscalPeriods=1&calendarStart=calendar_ create_type&calendarType=12&calendarInterval=0%2c1%2c2&calendarDistributeWeeks=& calendarWeekSpansMonths=&extraWeeks=&extraWeeksYears=&daysOfWeek=&customFolder=& collationSequence=']
alp_targetPid=['']
cancelURL=['/cognos8/cgi-bin/cognosisapi.dll?b_action=xts.run&m=portal/tools_dir ectory.xts&backURL=%2fcognos8%2fcgi-bin%2fcognosisapi.dll%3fb_action%3dxts.run%2 6m%3dportal%2fcc.xts%26m_folder%3di7A3B5178B70F4601A88C8BAAF2D602BA&m_path=CAMID (%22%3a%22)&tool_tab=d']
installCancelPID=['new_mpwizard_datastore']
package_name=['']
pid=['install_wait']
encoding=['UTF-8']
cmmOriginalURL=['']
b_action=['mms.run']
path=['/controller']
cmm.SafeMode=['true']
}
Attributes = {
cmm.cmm= 'com.cognos.cmm.MetricsManager@1369572'
ticket='xxx'
alp.request.done='install_wait'
cmm.session='Session: 101:57a7fe7c-1be4-6617-b338-95344b38e59f:0692216864 m_bInitialized=true m_CMMcontentLocale=en m_CMMproductLocale=enm_CRNContentLocale=en_US m_CRNProductLocale=en'
contentLang='EN'
alp.ins tance='com.cognos.alp.control.Alp@8d8cb6'
alp.app.attach='com.cognos.pogo.pdk.BIBusEnvelope@1eae216'
alpAction='2'
productLang='EN'
alp.resource='com.cognos.ccl4j.resource.CCLResource@1664f03'
}

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Metrics Studio","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

1034685

Document Information

Modified date:
13 January 2026

UID

swg21367584