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InfrastructureSupport.html

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Infrastructure Support

You can get help for infrastructure by using the "Ask for Help" or filling out form on the "help" page.

Follow steps listed below for Infrastructure support:

From a collection/resource

  1. Go to the Collection/resource
  2. Click on the Question Mark "Ask for help" Supportaskforhelp
  3. Select the "Ask for help or report a problem with the content on this page" supporthelpplatform
  4. Fill out the form with details and click send supportproblemwithplatform
  5. This will open a ticket with the support team and you will receive a Ticket number for your inquiry and a reply within 24 hours

From the "Help" page.

  1. Click on "Help" page on the top on IBM Technology Page. helpitz
  2. Fill out the form on the bottom with helpful details (Environment id/url, collection url etc) for your inquiry, click send helpform
  3. This will open a ticket with the support team and you will receive a Ticket number for your inquiry and a reply within 24 hours

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Document Information

Modified date:
18 February 2025

UID

ibm17159398