IBM Support

Informix Server on Oracle Solaris 11 may fail to start

Troubleshooting


Problem

After installing the "Critical Patch Update October 2013 for Solaris 11" (ORACLE SOLARIS 11.1.12.5.0 REPO ISO IMAGE) on your Oracle Solaris 11 system your Informix Server instance may fail to start

Symptom

During the Informix instance start you will see following types of error messages in the instance message log and the instance will not come online:

13:23:26  Assert Failed: No Exception Handler
13:23:26  IBM Informix Dynamic Server Version 11.70.FC7W2
13:23:26   Who: Thread(134, kaio, 0, 16)
  File: mtex.c Line: 490
13:23:26   Results: Exception Caught. Type: MT_EX_OS, Context: mem
13:23:26   Action: Please notify IBM Informix Technical Support.
13:23:26   See Also: /tmp/af.46e0eae, shmem.46e0eae.0

The af.<xxxxxx> file will contain an empty stack trace of the kaio thread; the si_signo value of 11 will indicate the SEGV signal received by the oninit process:

13:23:26  Stack for thread: 134 kaio

 base: 0x0000000146f02000
  len:   69632
   pc: 0x0000000101103350
  tos: 0x00000001019ff751
state: running
   vp: 22

 ucontext: 0x0000000101a00a20
  siginfo: 0x0000000101a00d00
           si_signo: 11  si_code: 1   si_errno: 0 si_pid: 0 si_uid: 0
           si_addr: 0x0000000001057d68 si_value: 0x0000000000000000  si_fd: 0

[{"Product":{"code":"SSGU8G","label":"Informix Servers"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"11.7;11.70","Edition":"Developer;Enterprise;Express;Growth;Innovator;Ultimate;Workgroup","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

Modified date:
27 September 2019

UID

swg21655799

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