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Information Server / DataStage client install fails with error smks49040.

Troubleshooting


Problem

Information Server / DataStage client install fails with error smks49040 indicating that a problem occured when installing the prerequsite MKS Tools package. Other similar MKS install errors such as the ones below can also occur: INFO: com.ibm.is.install.core.mks.MKSInstaller nutinsInstallOe result string (result-reboot-error-systemError): 0-0-536870918-1603 SEVERE: com.ibm.is.install.core.mks.MKSInstaller MKS Toolkit OE could not be installed. This might indicate that an equivalent or new version is already installed com.ibm.is.install.exception.ActionException: CDIIN5075E: MKS installer: The OE installer process did not return success to nutinsInstallOe(). ERROR: mks-installer call resulted in a SystemError(1603) - Fatal error during installation. *** mks-install result *** 0-0-536870918-1603 Error message fmks49040 may also occur during installation for the same reason (MKS component failed to install).

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.1;8.7;8.5;8.1;8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

swg21441235

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