Troubleshooting
Problem
User clicks 'Company/Data Entry – Reported values'. An error appears.
Symptom
Standard Error
Error Details:
Source: ControllerForms
Description: Index and length must refer to a location within the string.
Parameter name: length
at Cognos.Controller.ControllerForms.frmDataEntrySelection.AtFormLoad
(Boolean bExplicit)
at Cognos.Controller.ControllerForms.frmDataEntrySelection.
frmDataEntryRepVal_Load(Object eventSender, EventArgs eventArgs)
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21962300