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Increase the query cache size to prevent Query Expired issue

Troubleshooting


Problem

This technote explains the Query Expired error message that can occur when using IBM Engineering Workflow Management (EWM) or IBM Egineering Test Management (ETM), and describes how to resolve it.

Symptom

The Eclipse client or the Web client sometimes shows a Query Expired error message when running a query:

Only part of the query runs.

The query returns some results but does not report the total number of work items.

For more information, see jazz.net work item 76944

It can also manisfest itself with an error in the log, for instance qm.log, where you would see a message similar to:

com.ibm.team.repository.common.QueryExpiredException: Query _CkBvAJ1GEd6T3bqwlzEkIQ expired.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"ARM Category":[{"code":"a8m0z000000blk0AAA","label":"Workflow Management-\u003EWork Items-\u003EQueries"}],"ARM Case Number":"TS009975227","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
13 October 2022

UID

swg21390693