Troubleshooting
Problem
Using the uninstall feature of the IBM® Installation Manager for Rational® Application Developer version 7.0 does not completely remove all related files and folders from a RAD installation, leaving behind files and folders that could prevent another installation of the application.
Resolving The Problem
Follow this procedure to remove all files from a previous RAD installation:
- Confirm that in folder options the view hidden files and folders feature is checked
- Launch the IBM Installation Manager and select the Uninstall Packages option.
- Follow the on-screen instructions by selecting the checkbox for the desired RAD install, or by pressing the Select All button (Note: This will remove all installs listed on the Uninstall Packages screen)
- Uninstall the IM using Add/Remove programs from the operating system Control Panel
- Go into the <IM_install_dir> and <RAD7_install_dir> directories and remove the InstallationManager and SDP70 folders, respectively.
- Navigate into %WinDir% and remove the .nifregistry file if found
- Open the %WinDir%\vpd.properties file and create a backup.
- Once this is done delete any entries containing the target <RAD7_install_dir> in the original file. This file is shared by previous installations of RAD and should be deleted only if no other Rational products are present.
- Navigate into C:\Documents and Settings\Administrator and remove the .ibm folder
- The C:\Documents and Settings\Administrator\IBM folder contains the default Eclipse workspace, and you can remove this as well.
- Open the folder C:\Documents and Settings\Administrator\Application Data\IBM and remove the InstallationManager folder
- Open the folder C:\Documents and Settings\All Users\Application Data\IBM and remove the InstallationManager folder
- Delete the following Windows registry key for the Installation Manager:
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Installation Manager
Note: To gain access to the registry from the Microsoft® Windows® Start menu, you would typically use: run regedit or just enter: regedit on the command line. Before editing the registry, you should make a backup. - Reboot the system.
- Begin fresh IM and product installs
[{"Product":{"code":"SSRTLW","label":"Rational Application Developer for WebSphere Software"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1","Edition":"Standard","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21256823