How To
Summary
How to change UIC settings to solve Fragmentation issue and also change Inactivity timeout setting.
Objective
It needs to be done at UIC level itself, here is reference link on how to make the changes
Reference link:
https://developer.ibm.com/customer-engagement/docs/watson-marketing/ibm…
So there are two settings in the sdk
This is the suggestion:
Server session timeout >= Inactivity timeout (time on a single page with no activity) + Queue timer interval (time at which we flush the queue)
There isn't a hard and fast "30 minute" session timeout in the sdk that I see, In the suggestion let's say a user walks away from their computer or closes browser. The sdk will wait 20 minutes (or whatever the inactivity timeout is set at) to give up waiting. There is another wait for the queue timer to push data to the server. Then we give up on them.
Environment
Tealeaf SaaS
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Document Information
Modified date:
07 December 2018
UID
ibm10745111