Troubleshooting
Problem
Attempting to import an Accurint XML file into IBM i2 Analyst's Notebook results in the following error message: "The file does not contain well-formed XML. There is no Unicode byte order mark. Cannot switch to Unicode."
Symptom

Cause
Unknown
Resolving The Problem
To resolve the problem, make the following change to the xml file:
Before:
<?xml version="1.0" encoding"UTF-16" standalone="no"?>
After:
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
[{"Product":{"code":"SSXUXD","label":"i2 Analyst's Notebook"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.9.7;8.9.5;8.9.3;8.9.1;8.9;8.7;8.5;8.0;7.0;6.0;8.9.9;8.9.11","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21699078