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Import of certificate for TLS connection failed with "Input not an X.509 certificate"

Troubleshooting


Problem

In step 1 of probe for email document for TLS connection
https://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/probes/email/wip/reference/email_keystore_file.html
the command
keytool -import -alias client_certificate -file certificate_file -keystore keystore_name
give error of "java.lang.Exception: Input not an X.509 certificate"

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Component":"Probe for Email","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

TS002639718

Document Information

Modified date:
09 May 2025

UID

ibm11073494