ImpAdmin.exe - Application Error'' The exception unknown software exception

Troubleshooting

Problem

Product Version: Impromptu 7.0 Build: (554.6-0) Platform: 2000 Professional Description: When you open a report in Impromptu and select File->Save As and then choose PDF Format from the 'Save as type:' drop-down list and click Save you get the following error: 'ImpAdmin.exe - Application Error' The exception unknown software exception (0xe06d7363) occurred in the application at location 0x77f1d479. Press OK and you get this error: 'ImpAdmin.exe - Application Error' The instruction at "0x5f401351" referenced memory at "0x00000004". The memory could not be "read". Click on OK to terminate the application. Solution: You will see this error if there is an incompatibility with a printer driver or if the driver has become corrupted. You can change the default printer driver to Generic text only or delete and reinstall the default printer driver.

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Impromptu","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Impromptu 7.0;Impromptu 7.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

108047

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Document Information

Modified date:
09 May 2025

UID

swg21336953

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