Troubleshooting
Problem
After Integrated Management Module II (IMM2) firmware is updated from version 1.50 Build ID: 1AOO30W or previous to version 1.65 Build ID: 1AOO32O or later, access using a web browser specifies using secure Hypertext Transfer Protocol over Secure SocketLayer (HTTPS) and requires users to import a security certificate.
Resolving The Problem
Source
RETAIN tip: H21714
Symptom
After Integrated Management Module II (IMM2) firmware is updated from version 1.50 Build ID: 1AOO30W or previous to version 1.65 Build ID: 1AOO32O or later, access using a web browser specifies using secure Hypertext Transfer Protocol over Secure Socket Layer (HTTPS) and requires users to import a security certificate.
Affected configurations
The system may be any of the following IBM servers:
- System x3500 M4, type 7383, any model
- System x3550 M4, type 5459, any model
- System x3550 M4, type 7914, any model
- System x3650 M4, type 7915, any model
This tip is not software specific.
This tip is not option specific.
The following system firmware level(s) are affected: IMM2 firmware v1.65 Build ID: 1AOO32O and later
The system has the symptom described above.
Workaround
To work around this issue, employ one (1) of the two (2) following methods:
Import a default self-signed certificate into the browser. (Check browser documentation for procedure.) To disable the IMM2 HTTPS feature using the Command Line Interface (CLI):
- Connect to IMM2 by telnet.
- Enter "username" and "password" as prompted.
- Enter the 'SSL' command. The return value should show as
'-server e on' meaning the HTTPS feature is enabled.
- Enter the 'SSL -se off' command.
- The result of the 'SSL' command now should show as '-server e
off' meaning the feature is disabled. If users need to re-enable
the HTTPS feature, use the 'SSL -se on' command in the sequence
described previously.
- Exit the telnet connection.
- Connect to IMM2 with a browser using Hypertext Transfer
Protocol (HTTP) without SSL.
Disable the HTTPS feature of IMM2 and use HTTP. To disable the IMM2 HTTPS feature using a web browser:
Note: This may expose security risks.
- Connect to IMM2 with a supported web browser and log in.
- Click Integrated Management Module (IMM) Management from the
top menu.
- Select Security from its drop-down list.
- The IMM Security Settings page will be displayed that includes
the HTTPS Server tab.
- Locate the 'Enable HTTPS server' setting and click the check
box to remove check mark.
- Click Apply.
- This will prompt that service to restart, so click OK and wait
a few minutes for the restart to access by the HTTP protocol.
Additional information
The IMM2 HTTPS feature was enabled by default in version 1.50 Build ID: 1AOO30W, however a certificate was not set to be generated automatically. As a result, accessing IMM2 by a web browser used HTTP without SSL until a certificate was assigned.
The IMM2 web browser login screen displays a message such as the following:
Note: Although the IMM2 is configured for HTTPS, a usable certificate is not present. The IMM2 will operate in HTTP mode until a valid certificate has been installed.
For versions after 1.65 Build ID: 1AOO32O, in addition to HTTPS being enabled, a self-signed certificate is generated automatically. Therefore, initial access through a web browser will use HTTPS.
For greater security, it is recommended to change the certificate to one signed by Certificate Authority (CA).
IMM2 can be accessed using a web browser either by importing the default self-signed certificate, or disabling HTTPS mode.
Note: Disabling HTTPS may cause a security risk for data transferred over the network.
For more details of IMM2 usage, see Document ID MIGR-5086346, "IBM IMM2 User's Guide," that can be downloaded at the following URL:
|
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5086346 |
Document Location
Worldwide
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Document Information
Modified date:
30 January 2019
UID
ibm1MIGR-5093597