IMM event mail notification account name can not contain an Underscore Character (_) - IBM Servers

Resolving The Problem

Source

RETAIN tip: H206223

Symptom

Email address cannot be set using an Underscore character (_) when creating a new account on Integrated Management Module II (IMM2) web for email event notification, as shown below:

Affected configurations

The system may be any of the following IBM servers:

• System x3500 M4, type 7383, any model
• System x3550 M4, type 7914, any model
• System x3650 M4, type 7915, any model
• iDataPlex dx360 M4 server, type 7912, any model

This tip is not software specific.

This tip is not option specific.

The following system firmware level(s) are affected:

• IMM2 firmware v1.26

The system has the symptom described above.

Solution

This behavior was corrected in IMM2 firmware version 1.50 1AOO31J.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:

• http://www.ibm.com/support/fixcentral/

Workaround

Users can employ a Simple Network Management Protocol (SNMP) Alert as an alternative notification solution or choose an email alias.

Additional information

For previous firmware, only characters "0-9", "a-z", "A-Z", and "+-.:@" are supported.

User impact is low because:

1. Only email names with the underscore character are affected.
2. In most case, the event recipients are on-call IT operators who usually do not use an underscore character in email addresses.
3. Users can use the "SNMP Alter" notification as an alternative solution.
4. Users can use an email alias as a workaround.