IBM Support

Images in reports do not appear in PDF format

Troubleshooting


Problem

Images are referenced in Cognos Reports using a Windows Network Share path.
Example: '\\servername\sharefolder\image.jpg'
When report is run interactively in HTML format the images appear correctly.  When the report is run in PDF format in the background the images do not appear in the PDF output.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
14 January 2026

UID

ibm11071996