Troubleshooting
Problem
A CWLLG0097E error message is seen looping in the Process Server log files after connecting a Process Server to a Process Center.
Symptom
The following message is seen:
CWLLG0097E: An exception was received while trying to send heartbeat. Error: java.lang.IllegalArgumentException: Arguments to addParameter(String, String) cannot be null
[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"8.0.1;8.0;7.5.1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0;7.5.1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Server","Platform":[{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0;7.5.1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21615531