IIS 8.5 fix pack 1 install terminates with exception: java.lang.Exception: Exit Code: 1

Troubleshooting

Problem

Information Server 8.5 fix pack 1 install program terminates with the following logged exception: SEVERE: com.ibm.is.install.update.installer.Updater java.lang.Exception: Exit Code: 1 at com.ibm.is.install.core.UnixCompInstaller.deploy at com.ibm.is.install.core.pm.CompInstallerAction.Perform at com.ibm.is.install.update.installer.UpdateExecutionStep.execute ... The fix pack install log can be found in the ibm_is_logs directory located in the system default temp directory (usually /tmp on unix and %temp% on Windows).

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM InfoSphere Information Server

Software version:
8.5

Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows

Document number:
462017

Modified date:
25 April 2025

UID

swg21569692

IBM Support

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