Troubleshooting
Problem
Client received IIS 403 error when trying to SAVE in Contributor model
Symptom
contributor Web Client Event handler
(errorAppServerErrorUnknown) Error information was returned from the server
component error:( 0x80004005)
[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Planning - Contributor 7.2;Planning - Contributor 7.3;Planning - Contributor 8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Historical Number
1024806
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Document Information
Modified date:
09 May 2025
UID
swg21346160