IBM Support

IDC Code List

This document contains a list of IDC codes, their description, and troubleshooting tips, for Datacap Navigator.
Some common error codes


Error code

Error text

Description

Troubleshooting

6100

The image directory cannot be found

The ${0} image directory was not found. The batch might have been scanned on another computer.

Verify that the image directory exists on this computer. Upload the batch from the computer on which the image directory is located.

6101

The image cannot be found

The ${0} image was not found.

Verify that the ${0} image exists on your computer. If not, you might need contact your system administrator.

6110

Fail to check integrity with super variable

Super variable ${0} does not expect page type ${1}

Set the page to the proper page type.

6111

Fail to check integrity with super variable

Super variable ${0} expects page type ${1}

Set the page to the proper page type.

6112

Fail to run rule in classify client

Run rule with the error: ${0}

Correct the batch or contact the administrator.

6113

Failed to run rule

Run rule ${0} with the error: ${1}

Correct the batch or contact the administrator.

    

Error code

Error text

Description

Troubleshooting

6301

This operation cannot be processed.

An internal server error occurred.

Try this operation again or contact your system administrator for assistance.

6302

This operation cannot be completed.

The request cannot be sent to {0}. HTTP error codes: {1}({2}).

Try this operation again or contact your system administrator for assistance.

6304

                                                                                                                               

Your user name or password is incorrect.

The system cannot connect to the remote server.

Enter the correct user name and password.

6305

The image data from Datacap Web Services cannot be read.

Try this operation again or contact your system administrator for assistance.

6306

This operation cannot be processed.

An I/O error occurred when the {0} was processed.

Try this operation again or contact your system administrator for assistance.

6307      

                                                                               

This operation cannot be processed.

The JSON object could not be built when the {0} was processed.

Try this operation again or contact your system administrator for assistance.

##chennsd: {0} will be replaced when this msg is created and a proper value will be assigned.

6308

This operation cannot be processed.

The XML parser object could not be built when {0} was processed.

##chennsd: {0} will be replaced when this msg is created and a proper value will be assigned.

6309

 

This operation cannot be processed.

The IBM Content Navigator plug-in settings cannot be saved.

Try this operation again or contact your system administrator for assistance.

6310

               

This operation cannot be processed.

The {0} file cannot be deleted.

Try this operation again or contact your system administrator for assistance.

6311

This operation cannot be processed.

The string cannot be read from the following file: {0}.

Try this operation again or contact your system administrator for assistance.

6312

This operation cannot be processed.

The XML transformer cannot be created.

Try this operation again or contact your system administrator for assistance.

6313

This operation cannot be processed.

The source file cannot be converted to XML.

Try this operation again or contact your system administrator for assistance.

6314

This operation cannot be processed.

The user configuration information cannot be loaded.

Try this operation again or contact your system administrator for assistance.

6315

This operation cannot be processed.

The JSON object cannot be serialized.

Try this operation again or contact your system administrator for assistance.

6316

This operation cannot be processed.

The {0} file cannot be saved.

Try this operation again or contact your system administrator for assistance.

6317

This operation cannot be processed.

The XML file stream cannot be parsed.

Try this operation again or contact your system administrator for assistance.

6318

This operation cannot be processed.

The attribute definitions cannot be found.

Try this operation again or contact your system administrator for assistance.

6319

This operation cannot be processed.

The application connection object cannot be created.

Try this operation again or contact your system administrator for assistance.

6320

This operation cannot be processed.

The repository configuration information cannot be found.

Try this operation again or contact your system administrator for assistance.

6321

This operation cannot be processed.

The customized panel cannot be loaded. Reason: {0}

Try this operation again or contact your system administrator for assistance.

6322

This operation cannot be processed.

The panel list cannot be loaded. Reason: {0}

Try this operation again or contact your system administrator for assistance.

6323

This operation cannot be processed.

The panel cannot be saved. Reason: {0}

Try this operation again or contact your system administrator for assistance.

6324

This operation cannot be processed.

The image cannot be converted.

Try this operation again or contact your system administrator for assistance.

6325

This operation cannot be processed.

The properties of the document class cannot be obtained by Transaction Capture.

Try this operation again or contact your system administrator for assistance.

6326

This operation cannot be processed.

The Setup DCO file cannot be loaded.

Try this operation again or contact your system administrator for assistance.

6327

This operation cannot be processed.

Failed to add to batch.

Try this operation again or contact your system administrator for assistance.

6328

This operation cannot be processed.

The properties of the document class cannot be obtained.

Try this operation again or contact your system administrator for assistance.

               

List of other error codes

Error code

Description

6701

Context_Is_Null

6702

Queue_Not_Exist

6703

Batch_Not_Exist

6704

TMSrv_Not_Available

6705

Usr_PW_Not_Match

6706

Not_The_Same_App

6707

Have_No_Priv

6708

Group_Not_Exist

6709

Workflow_Not_Exist

6710

Job_Not_Exist
6711 Shortcut_Not_Exist 
6712 Task_Not_Exist
6713 Has_Reference
6714 User_Not_Exist
6715 Application_Not_Exist
6716 Parameter_Not_Number
6717  File_Not_Found
6731  Failed_Delete_Batch
6732  Failed_Delete_Batch_Directory
6733 Failed_Grab_Next_Pending_Batch
6734  Failed_Get_User_List
6735  Failed_Save_Batch_Attributes
6736  Failed_Apply_Batch_Attributes
6737  Job_Task_List_Not_Same_Length
6738  Failed_Delete_Group
6739 Failed_Delete_Job
6740 Failed_Delete_Shortcut
6741  Failed_Delete_Task
6742 Failed_Delete_User
6743 Failed_Delete_Workflow
6744  Failed_Get_Condition
6745"; Failed_Read_FingerPrintFile 
6746 Failed_Get_Grouplist

 

 

 Failed_Get_JobID = "6747";

 Failed_Get_JobList = "6748";

 Failed_Get_Task = "6749";

 Failed_Read_File = "6750";

 Failed_Get_CCO = "6751";

 Failed_Get_Batch_List = "6752";

 Filter_Not_Valid = "6753";

 Failed_Get_Batch_ID = "6754";

 Failed_Get_Batch_Attribute = "6755";

 Failed_Create_Batch = "6756";

 Failed_Copy_File_To_Cache = "6757";

 Failed_Set_Page_File_Name = "6758";

 Failed_Set_File = "6759";

 Failed_Upload_File = "6760";

 Failed_Get_Mobile_Profile = "6761";

 Failed_Get_Extra_Fields = "6762";

 Failed_Get_Program_Files = "6763";

 Failed_Get_SetupDCO_List = "6764";

 Failed_Get_Shotcut_List = "6765";

 Failed_Get_Workflow_List = "6766";

 Failed_Move_Task_Down = "6767";

 Failed_Move_Task_Up = "6768";

 Failed_Save_Condition = "6769";

 Failed_Save_Group = "6770";

 Failed_Get_Task_List = "6771";

 Failed_Change_Password = "6772";

 Failed_Execute_Rule = "6773";

 Failed_Get_Application_List = "6774";

 Failed_Logoff = "6775";

 Failed_Logon = "6776";

 Failed_Save_Job = "6777";

 Failed_Save_Task = "6778";

 Failed_Save_User = "6779";

 Failed_Save_Workflow = "6780";

 Failed_Save_Shortcut = "6781";

 Failed_Save_Station = "6782";

 Failed_Get_Privilege_List = "6783";

 Failed_Get_SetupDCO_File = "6784";

 Failed_Save_SetupDCO_File = "6785";

 Failed_Get_TaskSetting_File = "6786";

 Failed_Check_Integrity = "6787";

 Failed_Get_File = "6788";

 Failed_JPG_Image_File = "6789";

 Failed_Set_TaskSettings_File = "6790";

 Failed_Release_Batch = "6791";

 Failed_Get_Fingerprint_List = "6792";

 Failed_Get_Page_File = "6793";

 Failed_Get_Page_File_Name = "6794";

 Failed_Grab_Batch = "6795";

 Failed_Get_User_Profile = "6796";

 Failed_Get_Group_Permission_List = "6797";

 Failed_Get_Shortcut_Permission_List = "6798";

 Failed_Get_User_Permission_List = "6799";

 Failed_Set_Group_Permission_List = "6800";

 Failed_Set_Privilege_List = "6801";

 Failed_Set_Shortcut_Permission_List = "6802";

 Failed_Set_User_Permission_List = "6803";

 Failed_Delete_Station = "6804";

 Failed_Get_Station_List = "6805";

 Failed_Set_Station_Permission_List = "6806";

 Failed_Get_Station_Permission_List = "6807";

 Failed_Clear_Station_Virtuals = "6808";

 Failed_Get_Batch_History = "6809";

 Failed_Get_Workflow_Hierarchy = "6810";

 Failed_Delete_Navigator_Panel = "6811";

 Failed_Save_Navigator_Panel = "6812";

 Failed_Get_Navigator_Panel = "6813";

 Failed_Parse_Page_File_XML = "6814";

 Failed_Get_Navigator_Panel_List = "6815";

 Failed_Get_Stats_Counts = "6816";

 Failed_Get_Stats_AvgTaskTime = "6817";

 Failed_Get_Stats_BatchByTask = "6818";

 Failed_Get_Stats_BatchAge = "6819";

 Failed_Get_Stats_BatchByInterval = "6820";

 Failed_Get_Stats_OperatorTime = "6821";

 Failed_Get_Stats_BatchThreshold = "6822";

 Failed_Get_Stats_PagesByInterval = "6823";

 Failed_Get_Stats_ScanByInterval = "6824";

 Failed_Get_Stats_AvgAccuracy = "6825";

 Failed_CreateRedactionFieldTemplate = "6826";

 Failed_Copy_Files = "6827";

 Failed_Save_Pages_Docs_Quantity = "6828";



[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSZRWV","label":"IBM Datacap"},"ARM Category":[{"code":"a8m50000000L0jSAAS","label":"troubleshooting"}],"Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

Document Information

More support for:
IBM Datacap

Component:
troubleshooting

Software version:
All Versions

Operating system(s):
Windows

Document number:
6561607

Modified date:
26 August 2022

UID

ibm16561607

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