IBM Support

ICP 3.1 EE install on Ubuntu 18.04 fails at auth-pdp intialization

Troubleshooting


Problem

Attempting to install IBM Cloud Private 3.1 EE on a single node system in preparation for a larger cluster installation. The install fails when initializing auth-pdp.

Symptom

Bellow error is generated:

TASK [waitfor : Waiting for auth-pdp to start] ******************************************************************************************************************************
FAILED - RETRYING: Waiting for auth-pdp to start (100 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (99 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (98 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (97 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (96 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (95 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (94 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (93 retries left).
FAILED - RETRYING: Waiting for auth-pdp to start (92 retries left).
...
FAILED - RETRYING: Waiting for auth-pdp to start (0 retries left).

and

"Error from server (NotFound): pods “auth-pdp” not found"

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBS6K","label":"IBM Cloud Private"},"Component":"Installation","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"}],"Version":"IBM Cloud Private 3.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
26 September 2018

UID

ibm10732862

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