Troubleshooting
Problem
For best performance, the Load Balancer requires certain Ethernet interfaces offload features to be disabled. The IBM WebSphere Load Balancer does not support these functions that modify the contents of cluster traffic. Packets that do not conform to the standard IP protocol are discarded by the Load Balancer.
Symptom
Clients experience a noticeable performance delay or failed requests.
When a response is not received for a packet, the sending workstation retransmits the packet. After several failed attempts, most software disables the offload feature for the failing packet. The packet is successfully received when the offload feature is disabled.
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Document Information
Modified date:
03 March 2025
UID
swg21285822