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IBM Verify Identity Access and IBM Security Verify Access Support Lifecycle

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Abstract

The Support Lifecycle for the IBM Verify Identity Access and IBM Security Verify Access portfolio of products is outlined in this technote.

Content

Support accepts support cases (from the web or phone) from current Subscription & Support customers, on any version that has not reached its End of Support date.  For example, today support cases (from the web or phone) are accepted on all supported versions (see table below). However, defect and security updates are only provided on the current patched release (see table below). 
 
Appliance Hardware Support
  • Appliance hardware support lifecycle is detailed here.
  • Appliance firmware support adheres to the policy detailed below.
  • Extended Support is not available on the hardware appliance platforms. Customers should migrate to a container or virtual appliance based deployment.
Container Support
  • Verify Identity Access containers operate under a similar lifecycle.
  • Occasionally platform updates are delivered on containers, where there is no matching virtual release.
  • IBM Container Registry tags for released versions are maintained here.
  • Supporting components are released under a continuous release model. This includes the OpenID Connect Provider Container, the Digital Credentials Container and Operators. Updates and fixes are only delivered to the latest released versions (Current Patched Release).
Software Support
  • End of Support (EOS) is the time after which no further Defect corrections or Security Updates are made available. It is recommended that customers subscribe to 'My Notifications' to receive daily or weekly notifications of technical support information such as downloads, tips, technical notes, and publications.
  • Migration support to the most current release from any previous software version is available to customers current on Subscription & Support. Detailed migration instructions can be found here.
  • The “Current Patched (Fixed) Release” is inclusive of any published fix packs and Interim Fixes. More details can be found here or on Fix Central.
  • Customers are expected to operate on the latest fix pack and available interim fix in order to receive full defect support and protection from security updates. For example, the “Current Fixed Version” of V10.0 would be considered something based on v10.0.9 plus any published fixpacks or interim fixes. 
    Fix Central should be consulted for the absolute latest available versions.
FirmwareSupported Appliance HardwareGeneral AvailabilityEnd of Support
9.0.X5122-82K, 5122-83K, 5122-81T23 October 201530 April 2022
10.0.X5122-83K, 5122-81T12 June 2020Support ends when the hardware goes end of support, more here.
11.0.X5122-81T20 December 2024Support ends when the hardware goes end of support, more here.
 
 
Software VersionGA DateEnd of Support (If Announced)Defect and Security Patches
IBM Verify Identity Access v11.0 Releases
11.0.2December 2025 v11.0 Current Patched (Fixed) Release
11.0.1June 2025 Fixes delivered in v11.0 Current Patched Release
11.0.0December 2024 Fixes delivered in v11.0 Current Patched Release
IBM Security Verify Access v10.0 Releases
10.0.9January 2025April 2026v10.0 Current Patched (Fixed) Release
10.0.8June 2024Fixes delivered in v10.0 Current Patched Release
10.0.7December 2023Fixes delivered in v10.0 Current Patched Release
10.0.6June 2023Fixes delivered in v10.0 Current Patched Release
10.0.5December 2022Fixes delivered in v10.0 Current Patched Release
10.0.4June 2022Fixes delivered in v10.0 Current Patched Release
10.0.3December 2021Fixes delivered in v10.0 Current Patched Release
10.0.2June 2021Fixes delivered in v10.0 Current Patched Release
10.0.1December 2020Fixes delivered in v10.0 Current Patched Release
10.0.0June 2020Fixes delivered in v10.0 Current Patched Release
IBM Security Access Manager v9.0 Releases
9.0.XMay 2015April 2022End of Support - All fixes delivered in later releases
 
 
Note: This technote is for convenience only, updated on a best effort basis. Formal announcements and software release license documentation should be consulted for the most up to date information on current releases and dates.

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Document Information

Modified date:
14 December 2025

UID

ibm16453645

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