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IBM UrbanCode Deploy Agent will not start

Troubleshooting


Problem

Microsoft Windows could not start the IBM UrbanCode Deploy Agent on the local host Computer. For more information , review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 0.

Symptom

The full error message is as follows:

Windows could not start the IBM UrbanCode Deploy Agent on Local
Computer. For more information , review the System Event Log. If this
is a non-Microsoft service, contact the service vendor, and refer to
service-specific error code 0.

Note: When the service specific error code is zero (0), the %UCD_HOME%\agent\var\log\agent.out will likely not contain any errors and instead will say the service was started.

No events will be generated in the Windows Event Log.

[{"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.0;6.0.1;6.0.1.1;6.0.1.2;6.0.1.3;6.0.1.4;6.0.1.5;6.0.1.6;6.0.1.7;6.0.1.8;6.0.1.9;6.1;6.1.0.1;6.1.0.2;6.1.0.3;6.1.0.4;6.1.1;6.1.1.1;6.1.1.2;6.1.1.3;6.1.1.4;6.1.1.5;6.1.1.6;6.1.1.7;6.1.2;6.1.1.8;6.1.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
IBM UrbanCode Deploy

Software version:
6.0, 6.0.1, 6.0.1.1, 6.0.1.2, 6.0.1.3, 6.0.1.4, 6.0.1.5, 6.0.1.6, 6.0.1.7, 6.0.1.8, 6.0.1.9, 6.1, 6.1.0.1, 6.1.0.2, 6.1.0.3, 6.1.0.4, 6.1.1, 6.1.1.1, 6.1.1.2, 6.1.1.3, 6.1.1.4, 6.1.1.5, 6.1.1.6, 6.1.1.7, 6.1.2, 6.1.1.8, 6.1.3

Operating system(s):
Windows

Document number:
268481

Modified date:
17 June 2018

UID

swg21968533

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