IBM Support

IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 7(7.1.0-TIV-NCI-FP0007)

Download


Abstract

This Fix Pack will address problems found in Netcool/Impact V7.1.0

Download Description

**********************************************************
* NOTE !! Before installing this Fix Pack, a health check script MUST be
* executed. The purpose of this Health Check, is to detect potential issues
* on the environment, prior to the installation of a Fix Pack. Failing to
* perform a Health Check, could potentially affect the Fix Pack installation
* process; which might lead to a failed Fix Pack install. The health check
* script can be downloaded from the fixcentral link, detailed at start
* installation instructions below.
*
* A change introduced by this Fix Pack might negatively
* affect existing product function.
*
* Please refer to APAR IV97414 for a description of the
* problem and corrective action.
*
* Please refer to APAR IV90357 for a description of the
* problem and corrective action.
*
* Please refer to APAR IV89653 for a description of the
* problem and corrective action.
*
* Please refer to APAR IV90875 for a description of the
* problem and corrective action.
*
* Evaluate these APARs for the potential impact in your environment.
*************************************************************


The 7.1.0.7 Release addresses issues that have been reported in IBM Tivoli Netcool/Impact version 7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5 and 7.1.0.6. This is a Fixpack only release and not a full product installer. It can only be applied to a previous Impact 7.x release (7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5 and 7.1.0.6).
Note: The Impact 7.1.0.4 Release is both a Fixpack and also a full product installer. If you are planning to install Impact 7.1.x for the first time, you can do a direct 7.1.0.4 Full Install and then can apply Impact 7.1.0.7 on top of it (instead of starting from Impact 7.1.0.1). If you are migrating from a previous release (5.1.1 or 6.1/6.1.1), you can install Impact 7.1.0.4, migrate directly to 7.1.0.4 and then apply the 7.1.0.7 Fixpack.
You can access the Impact 7.1.0.4 README here:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Netcool%20Impact/page/Impact%207.1.0.4%20README
 
The following table contains a list of files included in this Fix Pack and operating systems associated with these files:
 

Platform File
AIX 7.1.0-TIV-NCI-AIX-FP0007.zip
Linux 7.1.0-TIV-NCI-LINUX-FP0007.zip
Solaris 7.1.0-TIV-NCI-SOLARIS-FP0007.zip
Windows 7.1.0-TIV-NCI-WINDOWS-FP0007.zip
zLinux 7.1.0-TIV-NCI-ZLINUX-FP0007.zip
 
all platforms * 7.1.0-TIV-NCI-FP0007.README
 
Note: The installer only works for 64 bit architectures
Note: Whenever <ARCH> is used in the text of this readme, as part of the filename of the Fix Pack package, it refers to, and can be substituted for one of the following operating systems:
    AIX
    Linux
    Solaris
    Windows
    zLinux
 
2.0 Hardware and software requirements
 
For information about supported hardware and software, check the Software Product Compatibility Reports (SPCR) here:
http://www-969.ibm.com/software/reports/compatibility/clarity/index.html
 
And the Planning Section in the Netcool/Impact Administration Guide:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/admin/imag_start_c.html


 
4.0 Additional information
 
For Tivoli Netcool/Impact 7.1.0.7 Documentation, please refer to:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/welcome_kc.html
 
5.0 List of APARs
 
5.1 Fixes (APARs) Included in this Fix Pack
 
The following Netcool/Impact APARs are delivered with Fix Pack 7:

IV89003: SEASONAL EVENTS RESULTS ARE NOT SHOWING UP IN THE VIEW SEASONAL EVENTS AFTER YOU EDIT AND SAVE CONFIGURATION
IV88914: EVENT RESULT TO RULE LINK IS LOST IF ANALYTICS IS RE-RUN
IV87838: GENERALIZATION PATTERN NOT TRIGGERING ON DAY OF WEEK TIME CONDITION
IV87240: MALFORMED BACK-END QUERY WHEN SORTING COLUMNS ON TABLE WIDGET
IV87089: SINGLE QUOTE IN HISTORICAL EVENTS FIELDS - NO DATA DISPLAY
IV86146: CONFIGIMPACTSSO.SH FAILS WHEN SPECIAL CHAR IS INCLUDED IN LDAP PASSWORD
IV87164: POLICY ACTIVATORS RUNS TWICE IF RESTARTED WHILE POLICY RUNNING
IV86919: IMPACTDB/DERBY DATABASE PROBLEMS IN CLUSTER
IV86725: SERVER LOG ROLLOVER DURING INSTALL CAUSES FAILED FIXPACK INSTALL
IV86762: EVENT READER FILTER ANALYZER
IV86040: JDBC CONNECTION POOL ERROR MESSAGE DOES NOT DISPLAY EXCEPTION
IV86253: SEASONALITY RULE TIME WINDOWS RUNNING IN UTC RATHER THAN LOCAL SERVER TIME
IV84106: IMPACT 6.1.1 EXCEPTION THROWN WHEN CALLING GETBYXPATH FUNCTION
IV85981: IMPACT/NETCOOL TO STRIP "" FROM THE START & END OF STRING PARAMETERS PASSED TO BUILT-IN IMPACT WEBSERVICE
IV85849: REXTRACT MISSING FLAG PARAMETER
IV85669: FREQUENT POLICY EXECUTION FROM DASH WIDGET
IV85535: TIMEOUT EXCEPTION FROM NCI_TRIGGER
IV85284: IMPACT GUI TO TIMEOUT AFTER X MINUTE OF INACTIVITY
IV84955: CAMEL CASED FIELD NAMES GENERATING ERROR GETBYKEY DB2 SQL ERROR GENERATED
IV84125: WHEN WORKING WITH IPL POLICIES, USING A NESTED ARRAY WITHIN THE PARSEJSON FUNCTION IS NOT WORKING PROPERLY
IV91128: RERUNNING A REPORT CAUSES THE SEASONALITY GRAPHS TO BE ALL CRITICAL WITHOUT ANY THRESHOLD
 
List of Impact APARs that have documentation updates or have additional information:
IV86967: CUSTOMER USE OF IMPACT 7.1'S DERBY DB
IV85849: REXTRACT MISSING FLAG PARAMETER
IV85776: WHEN INSTALL IMPACT IN NON-ENGLISH ENV, LOCALED NEED TO BE SET AS UTF-8
IV85669: FREQUENT POLICY EXECUTION FROM DASH WIDGET
IV85535: TIMEOUT EXCEPTION FROM NCI_TRIGGER
IV84466: LDAP SUPPRESS NULL PROPERTY
IV81284: CLUSTER CANNOT BE ACCROSS TBSM AND IMPACT
IV80774: @ VARIABLE NOT UPDATING EVENT CONTAINER AFTER HIBERNATION


To check the APARs that were part of the previous FixPack (7.1.0.6), please check this link:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Netcool%20Impact/page/Impact%207.1.0.6%20README
 
6.0 New support and features
 
6.1 Browser Support with Fix Pack 7
 
Impact 7.1.0.7 supports:
    Firefox ESR 45
    Internet Explorer 10 and 11
 
6.2 Component Updates
 
    Java has been updated to version 7.0.9.50
    Websphere Liberty has been updated to version 16.0.0.2
    Rhino (javascript) Engine has been updated to version 1.7.7.1
 
6.3 Enhancements in Fix Pack 7
 
Fix Pack includes the following enhancements:
 
Ability to add additional custom status and more topology customization.
A new “ActivateAndRun” function that runs another policy in a non-blocking way.
Debug logging for event processing and locking can now be switched on, without a restart. 


   
7.0 Known Issues in Fix Pack 7
 
 When using LDAP based authentication with more than one repositories, if any one of them is unreachable (ex: Network cable is out, Network Interface card is corrupted etc), then there could be problems during server initialization.
Note: This is only if one or more LDAP servers are unreachable. In this case, even a ping from the machine where Impact server is running to the target LDAP server machine hangs and never returns back.
Once the network communication problem in the machine where LDAP server is setup gets resolved, it should fix the Impact server startup issue. The other option is to comment out the rogue LDAP server information from ldapRegistry.xml and only use the LDAP server which is running and reachable.

Prerequisites

Tivoli Netcool/Impact 7.1.0
Netcool/Impact version 7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5 and 7.1.0.6. This is a Fixpack only release and not a refresh of full installer. It can only be applied on a previous Impact 7.x release (7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4,7.1.0.5 and 7.1.0.6).

This fixpack is a cumulative fixpack, in other words you can apply it to any of the previous 7.x releases (7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5,7.1.0.6) including Intermix Fix releases (IF2 and IF3) for both Impact Core and Impact for NOI releases.

Installation Instructions

3.0 Installation information
**********************************************************************************************************
* Before installing this Fix Pack, it is recommended to run the following health check script to verify the system.
*
* See Fix Central:
http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FTivoli%2FTivoli+Netcool+Impact&fixids=impact_server_health_check&source=SAR
*
* If any problem is reported by this script, it is essential that these are resolved before the Fix Pack is installed.
*
* Instructions for running Health Check Scripts:
* 1. unpack the zip to <Impact Install Directory>/install/configuration/cfg_scripts
* 2. For UNIX, make the script executable with either:
* chmod u+x impact_server_health_check.sh
* or
* chmod 744 impact_server_health_check.sh
* 3. Execute either the bat or sh script, from <Impact Install Directory>/install/configuration/cfg_scripts
* 4. For UNIX, run using
* <Impact Install Directory>/install/configuration/cfg_scripts/impact_server_health_check.sh
* 5. For WINDOWS , run using
* <Impact Install Directory>/install/configuration/cfg_scriptsimpact_server_health_check.bat
* 6. Scripts are successful, if the following is seen:
* On Unix:
* checkownership completed successfully!
* BUILD SUCCESSFUL
* On Windows:
* BUILD SUCCESSFUL
* Only install the Fix Pack if the script is successful.
* 7. Please NOTE!!!
* The Health Check will recycle the Impact server, therefore, it's recommended that you only run it during
* scheduled downtime.
*
* The Impact 7.1.0 FP 10 installer, will automatically run the same logic.
* Please refer to APAR IV95469 for a description of the problem and corrective action.
*
************************************************************************************************

Note: To install FP7 from PassportAdvantage, make sure you use Installation Manager 1.8.0 or higher. Older Installation Manager (1.7.3 for example) will not work because of older SSL code

3.1 Dependencies

This fixpack is a cumulative fixpack, in other words you can apply it to any of the previous 7.x releases (7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5, 7.1.0.6) including Intermix Fix releases (IF2, IF3 and IF4) for both Impact Core and Impact for NOI releases.
Note: If you plan to install 7.1.0.7 from Passport Advantage, the version of Installation Manager on your machine should be 1.8.3 or higher.
 
3.2 Before you begin applying the Fix Pack

1. Backing up Directories
 
To apply this Fix Pack you will need 3 GB of free disk space
Check Instructions mentioned here:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/admin/imag_upgrade_back_up_directories_t.html
 
2. Backup the entire Impact directory
This Fix Pack does not backup the entire Impact application. It only makes a backup of Impact configuration files.
A backup copy of Impact configuration files is located at [ImpactInstallDirectory]\backup\install

3.3 Extracting Fix Pack files
 
3.3.1 Extracting on Linux, Solaris, AIX , Windows and zLinux platforms
 
1. Copy the 7.1.0-TIV-NCI-<ARCH>-FP0007.zip file to your system.
2. Create a directory Impact_FP7 for example.
3. Unzip the file 7.1.0-TIV-NCI-<ARCH>-FP0007.zip to directory Impact_FP7.
 
3.3.2 Fix pack directories
 
When you extract the Fix Pack file, the following directories are created:
    ImpactExtRepository (Contains Impact Extensions for NOI, Server and GUI Server updates)
    ImpactRepository (Contains Impact Server and GUI Server updates)
    response files (Contains response files for silent update)
    scripts files (Contains installer update files)
and the following files are available:
    update_console.sh (Update in console mode)
    update_gui.sh (Update in GUI mode)
    update_silent.sh (Update in Silent mode)
 
3.3.3 Installing Fix Pack in GUI and Console Mode
Check Instructions Here:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/admin/imag_upgrade_gui_and_console_t.html
 
3.3.4 Installing Fix Pack in Silent Mode
Check Instructions Here:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/admin/imag_upgrade_silent_mode_t.html
 
3.4 Installation in a Cluster Environment
 
Stop all Impact servers in a cluster environment before and after each update.
Example: A two server cluster would be updated as follows:
    Stop all servers in the cluster
    Update the primary
    Stop the primary
    Update the secondary
    Stop the secondary
    Start the primary
    Start the secondary
 
3.5 Post Fix Pack Considerations
 
The Browser cookies and cache should be cleaned up before launching the UI. If you are using IE and have the Impact URL saved to your Favorites, then you must ensure that the "Preserve Favorites website data" is not enabled.
 
3.6 Rollback to previous version
 
You can remove the Fix Pack by doing a rollback to a previous version.
This rollback process is different from uninstall which removes Impact product entirely.
Check instructions here:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/admin/imag_rollback_to_prev_netcoolimpact.html
 
Note: If you are rolling back to Impact 7.1.0.1 or 7.1 GA, you must not run the Rollback feature directly from Installation Manager. Instead, the rollback scripts (rollback_gui/rollback_console) and restore script (restore_from_backup) scripts located at IMPACT_HOME/install/rollback should be run. Details here:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/admin/imag_rollback_to_prev_netcoolimpact.html
 
3.7 Recovering from a failed Fix Pack installation

Check instructions here:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.7/com.ibm.netcoolimpact.doc/admin/imag_restore_ni_backup_directories.html

3.8 Policies overwritten by this Fix Pack
 
When applying Test Fixes and Interim Fixes/Fix Packs to an existing system, the policies
provided by Netcool/Impact may be overwritten with newer versions to fix issues. If these policies contain custom changes, you will need to update these newer files with the custom changes.
If you are using a Netcool Operations Insight (NOI) install, the following policies would be overwritten:
NCI_ConfigureResults.js
NOI_Constants.js
NCI_NOI_GETANALYTICSCONFIG.params
NCI_NOI_UTILS.js
NCI_PG_ALLOCATE_PATTERNS_GROUPS.js
NCI_PG_GETALLTYPES.js
NCI_PG_GETGENERALIZEDPATTERNS.js
NCI_PG_GETGENERALIZEDPATTERNS.params
NCI_PG_GETPATTERN.js
NCI_PG_PROCESSPATTERNS.js
NCI_PG_SAVEPATTERN.js
NCI_PG_SAVEPATTERN.params
NCI_PG_UTILSGROUP.js
NCI_RE_ACT_GROUPSYNTHETIC.js
NCI_RE_CONFIGURE.js
NCI_RE_GETCONFIGS.js
NCI_RE_GETCONFIGS_ACTIVE.params
NCI_RE_GETCONFIGS_ARCHIVED.params
NCI_RE_GETCONFIGS_EXPIRED.params
NCI_RE_GETCONFIGS_WATCHED.params
NCI_RE_GETGROUPEVENTS.js
NCI_RE_GETGROUPINSTANCES.js
NCI_RE_GETGROUPINSTANCEV1.js
NCI_RE_GETGROUPS.js
NCI_RE_GROUPSOURCES.js
NCI_RE_PROCESS.js
NCI_RE_STARTPROCESSING.js
NCI_RE_UTILS.js
NCI_seasonalityProcess.js
NCI_SE_GETHISTORICALEVENTS.js
NCI_SE_GETRELATEDEVENTS.js
NCI_SE_UTILS.js
and the following are the new policies shipped for a NOI install:
NCI_NOI_MANAGE_EXPORT.js
NCI_NOI_MANAGE_EXPORT.params
NCI_NOI_MANAGE_EXPORT_DATASETS.js
NCI_NOI_MANAGE_EXPORT_DATASETS.params
NCI_NOI_MANAGE_EXPORT_FILES.js
NCI_NOI_MANAGE_EXPORT_STATUS.js
NCI_NOI_MANAGE_EXPORT_STATUS.params
NCI_NOI_MANAGE_TOKENS.js
NCI_NOI_MANAGE_TOKENS.params
NCI_PG_REGEX_FIELD_VALUES.js
NCI_PG_REGEX_FIELD_VALUES.params
NCI_SE_REINSERTDATA.js
NCI_SE_REINSERTDATA.paramS

On
[{"DNLabel":"7.1.0-TIV-NCI-AIX-FP0007","DNDate":"22 Sep 2016","DNLang":"English","DNSize":"515232354","DNPlat":{"label":"AIX","code":"PF002"},"DNURL":"http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FTivoli+Netcool+Impact&fixids=7.1.0-TIV-NCI-AIX-FP0007&source=SAR","DNURL_FTP":" ","DDURL":null},{"DNLabel":"7.1.0-TIV-NCI-LINUX-FP0007","DNDate":"22 Sep 2016","DNLang":"English","DNSize":"519604970","DNPlat":{"label":"Linux","code":"PF016"},"DNURL":"http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FTivoli+Netcool+Impact&fixids=7.1.0-TIV-NCI-LINUX-FP0007&source=SAR","DNURL_FTP":" ","DDURL":null},{"DNLabel":"7.1.0-TIV-NCI-SOLARIS-FP0007","DNDate":"22 Sep 2016","DNLang":"English","DNSize":"495187923","DNPlat":{"label":"Solaris","code":"PF027"},"DNURL":"http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FTivoli+Netcool+Impact&fixids=7.1.0-TIV-NCI-SOLARIS-FP0007&source=SAR","DNURL_FTP":" ","DDURL":null},{"DNLabel":"7.1.0-TIV-NCI-WINDOWS-FP0007","DNDate":"22 Sep 2016","DNLang":"English","DNSize":"506213212","DNPlat":{"label":"Windows","code":"PF033"},"DNURL":"http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FTivoli+Netcool+Impact&fixids=7.1.0-TIV-NCI-WINDOWS-FP0007&source=SAR","DNURL_FTP":" ","DDURL":null},{"DNLabel":"7.1.0-TIV-NCI-ZLINUX-FP0007","DNDate":"22 Sep 2016","DNLang":"English","DNSize":"533365949","DNPlat":{"label":"z\/OS","code":"PF035"},"DNURL":"http:\/\/www.ibm.com\/support\/fixcentral\/quickorder?product=ibm%2FTivoli%2FTivoli+Netcool+Impact&fixids=7.1.0-TIV-NCI-ZLINUX-FP0007&source=SAR","DNURL_FTP":" ","DDURL":null}]
[{"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Business Unit":{"code":"BU004","label":"Hybrid Cloud"},"Component":"Netcool\/Impact","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF002","label":"AIX"},{"code":"PF035","label":"z\/OS"}],"Version":"7.1.0","Edition":"Advanced"}]

Problems (APARS) fixed
IV91128 IV89003 IV88914 IV87838 IV87240 IV87089 IV86146 IV87164 IV86919 IV86725 IV86762 IV86040 IV86253 IV84106 IV85981 IV85849 IV85669 IV85535 IV85284 IV84955 IV84125;IV85746 IV85304 IV84274 IV84201 IV84121 IV84040 IV83829 IV83725 IV83663 IV83127 IV83051 IV82945 IV82909 IV82883 IV82584 IV81912 IV81745 IV81409 IV80388 IV79350 IV81745 IV82883 IV83051 IV83127 IV81226 IV84040 IV81409 IV81625 IV82945IV75602 IV78525 IV78678 IV79004 IV79133 IV79363 IV79827 IV79867 IV79910 IV80038 IV80183 IV80613 IV80747 IV80800 IV80818 IV80891 IV81135 IV81155 IV81630 IV81644 IV75734 IV79086 IV79133 IV79631 IV72531 IV74071 IV74485 IV74878 IV75552 IV75913 IV76395 IV76875 IV77882 IV77953 IV78327 IV79776 IV79806 IV60062 IV65958 IV66441 IV66950 IV68163 IV68195 IV68934 IV69164 IV69904 IV70656 IV70712 IV70836 IV71068 IV71157 IV71513 IV71554 IV72091 IV72486 IV72561 IV72673 IV73098 IV73376 IV73620 IV74071 IV74211 IV74300 IV74421 IV74765 IV75085 IV70628 IV68912 IV74334 IV70784 IV69906 IV55989 IV59886 IV60438 IV61084 IV61538 IV61725 IV61956 IV62792 IV63137 IV63138 IV63535 IV63942 IV64075 IV64152 IV64837 IV65055 IV65179 IV66164 IV66210 IV66337 IV67091 IV67829 IV67936 IV68383 IV55600 IV66968 IV67231 IV67839 IV67936 IV83358 IV83071 IV81613

Document Information

Modified date:
15 June 2018

UID

swg24042688