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IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 16 (7.1.0-TIV-NCI-FP0016)

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Abstract

This fix pack addresses APARs and internally found issues since the release of IBM Tivoli Netcool/Impact version 7.1.0 (for both Impact Core and Impact for NOI).

Download Description

Before installing or upgrading IBM Tivoli Netcool/Impact 7.1.0.16, refer to the Following documentation:
  •    Review Known Issues section in Fix Pack 16  release page.
******************************************************************************************************************************
* A change introduced by this Fix Pack might negatively  affect existing product function.
* Please refer to  APAR IJ18856 for a description of the problem(s) and corrective action(s).
*  Please refer to APAR IJ17097 for a description of the problem produced by APAR IJ05850 and the corrective action.
*  Please refer to  APAR IJ18173 for a description of the problem(s) and corrective action(s).
*  Evaluate these APARs for the potential impact in your environment.
******************************************************************************************************************************

For details of an individual APAR, go to https://www.ibm.com/support/home/ then enter the APAR name/# in "Search Support" then select search.

The following Netcool/Impact APARs are delivered with Fix Pack 16:
•    IJ09118: MULTI TENANCY ISSUE WHEN HIGH NUMBER OF WIDGETS ARE USED
•    IJ09119: MULTITENANCY RFE FOR IMPACT UI DATA PROVIDER
•    IJ10003: INSTALLATION NOT PROMPTING FOR RMI PORT RANGE
•    IJ10287: GENERICEVENTREADER RESTRICTION CLAUSE CAN'T HANDLE WILD-CARDS
•    IJ10384: NOI: EVENT ANALYTICS - RELATED EVENT PATTERN WITH MULTIPLE RESOURCE
•    IJ10767: NOI: EVENT TYPE DROP DOWNS SHOW TYPES FOR ALL CONFIGURATIONS IN PATTERN CREATION OF RELATED   EVENT
•    IJ10768: NOI: IF A PATTERN OF RELATED EVENT FAILS TO ALLOCATE A GROUP, THERE IS NO ERROR OR WARNING MESSAGE
•    IJ10816: USER DENIED ACCESS TO OPVIEW IF ACCESS ASSIGNED VIA A GROUP
•    IJ10959: UPDATE INACCURATE ERROR MESSAGE LOGGED IN POLICY: RBA_EVENTSPROCESSING
•    IJ11380: ENHANCE PERFORMANCE OF THE RBA TRIGGER GUI
•    IJ11451: IMPACT SERVER STOPS WRITING TO LOG AND WRITES TO GUI SERVER LOG
•    IJ11815: RELATED EVENTS EXPORT FAILING WITH "ERROR 500: JAVA.IO.IOEXCEPTION: UNABLE TO VALIDATE AUTHORIZATION"
•    IJ12088: EVENTREADER DELAY IN REPORTING SUBSEQUENT BLOCKS
•    IJ12126: IMPACT 710 FIX PACK UPGRADE FAILS WHEN THE CONFIGURATION CONTAINS A SELF REFERENTIAL PROPERTY (CORRUPTION)
•    IJ12231: IMPACT DB2JCC-9.7GA.JAR HAS KNOWN SECURITY ISSUES
•    IJ12485: OSLC CALL STOP WORKING AFTER UPGRADE FROM IMPACT 7.1 FP13 TO FP14
•    IJ12622: NOI: RESOURCE COLUMNS IN PATTERN CRITERIA SHOW NODE TWICE
•    IJ12657: IN IMPACT 7.1 OSCL CALL TRIGGERS POLICY RUN TWICE
•    IJ12872: IMPACT 7.1.0.13 : IMPACT CONTIUES AFTER REACHING IMPACT.POLICY.MAXLOOPSIZE VALUE
•    IJ13081: REST UPDATES INCREASE AFTER FP14 UPGRADE
•    IJ13106: NOI: EVENT ANALYTICS -SEASONAL HISTORICAL EVENTS DO NOT DISPLAY FOR ORACLE WHEN FIRSTOCCURRENCE OR LASTOCCURRENCE ARE INCLUDED IN THE HISTORICAL REPORT COLUMNS
•    IJ13238: IMPACT ORACLE DRIVER UPDATE -  "INVALID PACKET LENGHT"
•    IJ13957: IBM TIVOLI NETCOOL/IMPACT REMOTE CODE EXECUTION
•    IJ14269: RESETTING THE FP15 DERBY DB W/O NOI
•    IJ14420: NETCOOL IMPACT 7.1:  ENSURE CONTEXT PROPERTIES GET SET IN SNMP V3 SESSIONS FROM IMPACT
•    IJ14455: NCI_TRIGGER FORCES SINGLE THREADED OPERATION DUE TO TEMPORARY: 710FILE THAT EXISTS FOR THE PERIOD OF THE POLICY PROCESS
•    IJ14490: Unnecessary SELECT COUNT(*) SQL Statements sent to RDBMS when using Data Type DataSet to populate DASH Widget
•    IJ14502: IMPACT 7.1 SNMPTRAPACTION DOESN'T SEND NOTIFY VALUE
•    IJ14577: REGRESSION: NETCOOL/IMPACT 7.1.0.14: REDUCE CONTENTION/BLOCKING FOR IMPACT UI DATA PROVIDER POLICIES
•    IJ14628: LOW DEFAULT NUMBER OF MAX HOST CONNECTION FOR APACHE COMMONS HTTP CLIENT CAN CAUSE DATASETS TO BE BLOCKED
•    IJ14865: ALLOCATE GROUPS TAKE TOO LONG IF THERE IS A LARGE NUMBER OF PATTERNS
•    IJ15132: Regression: NETCOOL/IMPACT 7.1 FP 14 - CONNECTION COUNT EXCEEDS THE DATABASE MAX SQL CONNECTION VALUE
•    IJ15195: EVENT PATTERNS RESOURCE COLUMN  REGULAR EXPRESSION
•    IJ15285: NOI - PARENT EVENT DYNAMICALLY CHANGE DOESN'T OCCURS
•    IJ15490: RELATED EVENTS PATTERN FILTER
List of Impact APARs that have documentation updates or have additional information:
•    IJ10003: INSTALLATION NOT PROMPTING FOR RMI PORT RANGE. : 710
•    IJ10384: NOI: EVENT ANALYTICS - RELATED EVENT PATTERN WITH MULTIPLE RESOURCE
•    IJ10767: NOI: EVENT TYPE DROP DOWNS SHOW TYPES FOR ALL CONFIGURATIONS IN PATTERN CREATION OF RELATED EVENT
•    IJ12670: NOI: GROUP ALLOCATION FOR PATTERNS -  IP ADRESS  ARE HANDLE DIFFERENTLY FROM USUAL STRINGS
•    IJ13101: REGULAR EXPRESSION AND NAME SIMILARITY FEATURE
•    IJ13957: IBM TIVOLI NETCOOL/IMPACT REMOTE CODE EXECUTION
•    IJ14269: RESETTING THE FP15 DERBY DB W/O NOI
•    IJ14628: LOW DEFAULT NUMBER OF MAX HOST CONNECTION FOR APACHE COMMONS HTTP CLIENT CAN CAUSE DATASETS TO BE BLOCKED
•    IJ15505: MORE EXAMPLES TO BE ADDED IN NAME SIMILARITY SECTION
2.0 New support and features
2.1 Browser and OS Support with Fix Pack 16:
     Firefox Quantum 60
     Internet Explorer 11
     Google Chrome 73.0.3683 and higher
     JazzSM 1.1.3.0 DASH 3.1.3.3
     Windows 10 Enterprise
     RHEL 7.6
     SLES 15
2.2 Component Updates
    Java has been updated to version 1.8.0_211 (8.0 SR5 FP35)
    WebSphere Application Server Liberty has been updated to version 19.0.0.4
    IBM Installation Manager version 1.8.9
    Derby 10.14.2.0
2.3 Enhancements in Fix Pack 16
      Fix Pack includes the following enhancements:
      •      Support for Chrome is now available
3.0 Troubleshooting Netcool Impact 7.1 >‎ General issues
    •    You now can (if needed) reset the Derby DB to a default state (in a NOI installation); by using the following steps:
     1.    Find appropriately named ImpactDB_NOI_FP16.zip file located in $IMPACT_HOME/install/dbcore.
     2.    Stop all ImpactServers in the cluster (primary and secondary that run Derby DB).
     3.    Backup/Remove the existing ImpactDB directory structure in $IMPACT_HOME/db/<ServerName>/derby.
     4.    Copy the zip file found in step 1 to $IMPACT_HOME/db/<ServerName>/derby and unzip it.
     5.    Start Impact Server primary, let it fully initialize and start, and now start secondary server and let it re-sync from the   primary.
4.0 Known Issues in Fix Pack 16
For a complete list of Known Limitations, please refer to the following link:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli Netcool Impact/page/Troubleshooting Netcool Impact 7.1
For Event Analytics, refer to this link:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli Netcool Impact/page/Event Analytics open issues
•    The following applies only to Netcool/Impact Clients with  Netcool Operations Insight (NOI) - and only for those with Existing configurations:
     ◦   After upgrading to Netcool/Impact 7.1.0 FP13 (and above), run through the Wizard; confirm, verify & save the configuration. Refer to: Event Analytics Configuration
           1. It is a known issue that custom rollup changes to properties and params files are overwritten. Running through the wizard will repair these.
          2. Also for seasonality View, it is advisable to run through the Wizard to make sure the right columns are displayed.  Refer to the following link for appropriate actions: Migration of rollups in Netcool/Impact v7.1.0.14
    •    The EventReader service for Seasonality Events is called "ProcessSeasonalityEvents" and it does not (by default) read updated or de-duplicated events. "Get updated events" is not selected (by default) in the UI for the "ProcessSeasonityEvents" Service, on the Event Mapping tab. The reason for this is due to the wide Filter for the "ProcessSeasonityEvents" Event Reader service. By default, the filter is set to "1=1". With this wide filter, if "Get updated events" was enabled, and Seasonality rules fired, this could lead to an infinite loop. i.e. Seasonality Rules updating events which in turn get read by the reader and fire the Seasonality Rules again.
          The solution is for the Event Mapping Filter to be set, in such a way, as to avoid already processed events. i.e. if the Seasonality rules are setting the Service field to "something" then the Event Mapping Filter could be set to restrict these.

    •    NOI: Impact Event Isolation and Correlation page does not load if non-default cluster name is used (such as NCICLUSTER_Z )
    ◦    To resolve this issue, perform the following actions:
      ▪    stop the Impact GUI server $IMPACT_HOME/bin/stopGUIServer.sh
      ▪    copy or rename the file with the correct cluster name. For example:
      •    cp $IMPACT_HOME/opview/displays/NCICLUSTER-EIC_configure.html $IMPACT_HOME/opview/displays/NCICLUSTER_Z-EIC_configure.html
     ▪    restart the Impact GUI server $IMPACT_HOME/bin/startGUIServer.sh
     ▪    go to the Event Isolation and Correlation page and confirm the page is displayed without the errors.
   •    NOI 1.5: The Event Analytics Configuration wizard reports an Unexpected Token error when the Impact GUI server under the Turkish locale
      ◦    Symptom: When loading the Event Analytics configuration page, an "Unexpected token: E" error is reported. Configuration cannot continue.
     ◦    Root Cause: When the Impact GUI server is running under the Turkish locale, the GUI server is unable to find the contents of the uiproviderconfig directory.
     ◦    Resolution: Switch to a different locale and restart the Impact GUI server
  •    NOI 1.5:  [Event Analytics]: Groups not allocated correctly when Pattern has > 100 groups.
      ◦    Symptom: Not all expected groups are allocated to a pattern
      ◦    Root Cause: The issue happens when > 100 groups are to be allocated to a pattern. The code to clear obsolete patterns was incorrectly in a loop (the loop for the 100 batch processing). So ones which were allocated in the first batch of 100 were being considered as obsolete by the next batch.
     ◦    Resolution: Fix is available in PG_ALLOCATE_PATTERNS_GROUPS.js (planned for FP17).
 •    NOI 1.5:  [Event Analytics]: Suppression Stats not updated correctly. 
    ◦    Symptom: Suppression totals for Seasonality rules are lower than expected.
    ◦    Root Cause:      The issue happens when many events for the same rule are received at the same time.
   ◦    Resolution: Fix is available in SE_UTILS.js (planned for FP17).
•    NOI 1.5:  [Event Analytics]: Non-occurrence weekdays not working 
    ◦    Symptom: Non-occurrence Seasonality rules are not working. Error in logs is [SE_PROCESSEVENT_NONOCCURRENCE][pool-2-thread-4067]Caused by: org.mozilla.javascript.EcmaError: ReferenceError: "varStartEndTime" is not defined.
   ◦    Root Cause:Coding issue.
   ◦    Resolution: Fix is available in event-analytics.jar (planned for FP17).
•    NOI 1.5:  [Event Analytics]: Non-occurrence Delay action not working
      ◦    Symptom: Non-occurrence Seasonality rules are not working when a delay is specified. Error in logs is [SE_PROCESSEVENT_AFTERACTION][MessageProcessor-Dog#2]Caused by: org.mozilla.javascript.EcmaError: TypeError: Cannot read property "STATE" from undefined
    ◦    Root Cause:Unknown.
    ◦    Resolution: Unknown.

Prerequisites


IBM Tivoli Netcool/Impact 7.1.0.0, 7.1.0.4 or 7.1.0.14 Refresh must be installed before applying this Fix Pack “update”.
Note 1: For new Impact 7.1 installations, it is recommended that the Impact 7.1.0.16 “Full Install” refresh package be used.
For information about supported hardware and software, check the Software Product Compatibility Reports (SPCR) here:
https://www.ibm.com/software/reports/compatibility/clarity/index.html
And the Planning Section in the Netcool/Impact Administration Guide:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.16/com.ibm.netcoolimpact.doc/admin/imag_start_c.html

Installation Instructions

When using the 7.1.0-TIV-NCI-*-FP0016.zip, IBM Tivoli Netcool/Impact 7.1.0.16 can be installed on all previously
 installed fix packs.
For those migrating from previous releases (5.1.1 or 6.1/6.1.1), you can install Impact 7.1.0.16 from Passport Advantage,  
using the Impact 7.1.0.16 refresh “Full installer” package, which will migrate directly to 7.1.0.16.  
The following table contains a list of files included in this Fix Pack and operating systems associated with these files:
*** NOI 1.6 Solaris support has been withdrawn.

Platform

File

AIX

7.1.0-TIV-NCI-AIX-FP0016.zip

Linux

7.1.0-TIV-NCI-LINUX-FP0016.zip

Solaris

7.1.0-TIV-NCI-SOLARIS-FP0016.zip

Windows

7.1.0-TIV-NCI-WINDOWS-FP0016.zip

zLinux

7.1.0-TIV-NCI-ZLINUX-FP0016.zip

all platforms * 7.1.0-TIV-NCI-FP0016.README

Note: The installer only works for 64 bit architectures

Note 1: If you plan to install 7.1.0.16 from Passport Advantage, the version of Installation Manager on your machine
should be 1.8.3 or higher. Older versions of Installation Manager (1.7.3 for example) will not work, as they do not
support the TLS protocol.
Note 2: Starting with Impact 7.1.0 Fix Pack 10, a new utility is now available (and run automatically right before the update;
unless the update is done via the Passport Advantage repository!). This new utility is the Impact server Health Check utility!  
This utility will perform an overall Health Check of Impact, prior to allowing the update installer to continue with the update.
The utility is also available as a standalone utility; which can be retrieved via the following url:
http://www-01.ibm.com/support/docview.wss?uid=swg22004586

On
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Document Location

Worldwide

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Product Alias/Synonym

TIVOLI;NETCOOL;IMPACT;NOI;

Problems (APARS) fixed
IJ09118;IJ09119;IJ10003;IJ10287;IJ10384;IJ10767;IJ10768;IJ10816;IJ10959;IJ11380;IJ11451;IJ11815;IJ12088;IJ12126;IJ12231;IJ12485;IJ12622;IJ12657;IJ12872;IJ13081;IJ13106;IJ13238;IJ13957;IJ14269;IJ14420;IJ14455;IJ14490;IJ14502;IJ14577;IJ14628;IJ14865;IJ15132;IJ15195;IJ15285;IJ15490;IJ12670;IJ13101

Document Information

Modified date:
11 September 2019

UID

ibm10881009