IBM Support

IBM Storage Defender Support Reference Guide

How To


Summary

The following products are covered by this reference guide:
• IBM Storage Defender DataProtect (DDP)
• IBM Storage Defender DataManagement Service (DMS)
• IBM Storage Defender DataResiliency Services (DRS)

This guide is intended primarily for clients that use IBM Storage Defender products, but also IBMers who need to work with IBM Storage Defender Support. The purpose of this reference guide is to help you:
• Get the most value out of IBM Storage Defender Support.
• Understand how to engage IBM Storage Defender Support and what to expect from IBM.
• If there is a problem with IBM Storage Defender Support, know who to contact and how.

This guide is intended as a high-level overview. For more information about IBM Standard Support processes, refer to the IBM Support Guide:
• https://www.ibm.com/support/pages/node/733923

Document Location

Worldwide

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Document Information

Modified date:
13 December 2024

UID

ibm17150989

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