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IBM Sterling Order Management System Support Addendum for using Oracle 12c Release 2 with Sterling Order Management 9.5

Question & Answer


Question

Is Oracle Database 12c Release 2 (including Oracle Database 19c) supported on Sterling Order Management v9.5 ?

Cause

We have received requests from our customers asking to confirm if Oracle Database 12c Release 2 (including Oracle Database 19c) is supported with Sterling Order Management V9.5

Answer

We understand that the user community desires to upgrade to a higher version of Oracle for various reasons.  In an attempt to support our customers in the best way possible, IBM will support Oracle Database 12c Release 2 (including Oracle Database 19c) with Order Management v9.5.
NOTE: It is the customer's responsibility to test their solution end-to-end with all system functionality, including a full performance test, before deploying this version of Oracle to production.

Note that Sterling OMS v10 has been certified with Oracle 12c Release 2 (including 19c) and is fully supported. Please reference our Software Compatibility documentation for specific minimum patch levels needed.

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Product Synonym

Sterling OMS

Document Information

Modified date:
09 April 2020

UID

ibm10882356