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IBM Sterling Community Development Services
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IBM Sterling Community Development Services
IBM? Sterling Community Development Services providethe benefits of a multi-enterprise collaboration strategy by allowingyou to exchange information with as many trading partners as possiblein an automated integrated environment. This service helps you buildmaintain and support your trading community.
The Sterling Community DevelopmentServices teamis dedicated to helping you train and enable your business partnersto exchange data electronically.
For example your company sponsors a trading community but someof your business partners are small and use paper forms instead ofEDI. To bring these business partners into your trading communitythe Sterling Community DevelopmentServices teamhelps you recruit them for the community train them on the solutionsyou have selected and provide support for their problems and questions.
Sterling Community DevelopmentServices canhelp build trading communities through a combination of processestools technological infrastructure and support services.
Conversion Assistance Program
The conversion assistance programenables a new customer to convert VAN traffic and its trading partnercommunity to Sterling B2B CollaborationNetwork.Features include:
- Contacting trading partners
- Notifying trading partners' VANs
- Assigning a sponsor company ID to its Sterling B2B CollaborationNetwork mailbox
- Confirming that other VANs have routed IDs properly
- Monitoring the sponsor company mailboxes for five business days
- Working with the sponsor company to resolve partner/VAN issues
Recruitment Service
IBM recruits new partnersto adopt an EDI community initiative of a sponsor company. When youuse this service you can save time and money in building your EDIcommunity enabling your internal staff to focus on core business.Features include:
- Up to three communication efforts to reach trading partners todetermine if they will comply with an EDI community request of a sponsor
- Weekly program status updates
Outbound Document Testing Service
This service tests connectivitybetween each trading partner and the Sterling B2B CollaborationNetwork.Features include:
- Sending sponsor company generic test files to trading partners
- Conducting connectivity testing
- Following up with trading partners who do not return a valid 997or other applicable response document
- Creating a final program summary report
Document Verification Service
This service ensures trading partner compliancewith EDI specifications of the sponsor company. Sterling B2B CollaborationNetwork testsinbound documents from trading partners so they can comply with thesponsor company EDI specifications. Features include:
- Reinforcing specifications with trading partners
- Setting up testing with trading partner
- Sponsoring company notification as each trading partner passestesting
- Developing weekly or biweekly summary reports
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Modified date:
08 December 2018
UID
ibm10758757