IBM Support

IBM Spectrum Protect for Virtual Environment Data Protection for VMware Installation or Upgrade fails with Out of Memory Java errors on Linux

Troubleshooting


Problem

When trying to install/upgrade the IBM Storage Protect for Virtual Environment Data Protection for VMware on Linux the following errors are encountered:

JVMDUMP039I Processing dump event "systhrow", detail "java/lang/OutOfMemoryError" at 2022/01/14 15:19:12 - please wait.
JVMDUMP032I JVM requested System dump using '/tmp/install.dir.28709/core.20220114.151912.28709.0001.dmp' in response to an event
JVMPORT030W /proc/sys/kernel/core_pattern setting "|/usr/libexec/abrt-hook-ccpp %s %c %p %u %g %t e %P %I %h" specifies that the core dump is to be piped to an external program. Attempting to rename either core or core.32026. JVMDUMP010I System dump written to /tmp/install.dir.28709/core.20220114.151912.28709.0001.dmp

Symptom

core.* and javacore.* files might be found in /tmp/install.dir.#### in addition to the above error messages from the installer-Linux.bin and the installation aborts.

Document Location

Worldwide


[{"Type":"MASTER","Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC7PYZ","label":"IBM Storage Protect Extended Edition"},"ARM Category":[{"code":"a8m3p000000hAaNAAU","label":"Data Protection-\u003EVirtual Environments (VE)"}],"ARM Case Number":"TS016051078","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]

To view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use the link to actual document below to access the full document. You will be asked to log on if you are not already logged in. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

TS016051078, TS007951118

Document Information

More support for:
IBM Storage Protect Extended Edition

Component:
Data Protection->Virtual Environments (VE)

Software version:
All Versions

Operating system(s):
Linux

Document number:
7149163

Modified date:
24 April 2024

UID

ibm17149163

Manage My Notification Subscriptions