Troubleshooting
Problem
The IBM Spectrum Protect backup-archive client, Space Management or API processes 7.1.8 or 8.1.2 or higher level, can fail when used in combination with other products, like IBM Spectrum Scale or IBM Db2, by using SSL/TLS communication to connect the IBM Spectrum Protect Server.
Symptom
The IBM Spectrum Protect processes reports an error message to the command-line output, the dsierror.log, or the dsmerror.log.
Possible errors reported are: ANS1579E, ANS9020E, ANS5283E, ANS2050E, ANS1025E, or undefined symbol error for symbol GSKKM_OpenKeyDbData.
An example for an error message issued is the following:
<process name>: relocation error: <process name>: symbol GSKKM_OpenKeyDbData, version GSKIKM not defined in file libgsk8km_64.so with link-time reference
Process name can be dsmc, dsmmigrate or dsmrecall
See also related Spectrum Scale APAR IJ03770
https://www-01.ibm.com/support/entdocview.wss?uid=isg1IJ03770
[{"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"8.1.2;7.1.8;8.1.4","Edition":"Enterprise","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
Modified date:
10 September 2019
UID
swg22011742