Troubleshooting
Problem
IBM Spectrum Protect™ Client APARs fixed in the -IBM Spectrum Protect™ Backup-Archive Client Version 8.1.0.0 general availability release (8.1.0-TIV-TSMBAC) and -IBM Spectrum Protect™ Backup-Archive Client 8.1.0 interim fixes (8.1.0-TIV-TSMBAC-IF000x)
Symptom
Download page for the 8.1.0 backup-archive clients:
http://www.ibm.com/support/docview.wss?uid=swg24042956
Download page for the 8.1.0.x interim fix backup-archive clients:
http://www.ibm.com/support/docview.wss?uid=swg24043653
Latest backup-archive client and server downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415
Overview of backup-archive client and server system requirements:
http://www.ibm.com/support/docview.wss?uid=swg21243309
The APARs in the tables below were fixed since the General Availability of the 7.1.6.3 client.
Note: Maintenance is cumulative.
Here are the APARs fixed in the 7.1.6 client:
http://www.ibm.com/support/docview.wss?uid=swg21985020
Resolving The Problem
| APAR | Platforms fixed | Description |
| IT17363 | All Platforms | INSTRUMENTATION LOG FILE DISPLAYS PASSWORD USED BY 'SETPASSWORD' CLIENT COMMAND |
| IT17149 | All Linux | CLIENT CAN INCORRECTLY IDENTIFY AND DISPLAY EXT FILESYSTEM VERSION FOR "/" (ROOT) FILESYSTEM |
| IT17145 | All Platforms | API PROTOCOL VALIDATION NEEDS TO BE ENHANCED TO NOT THROW DSM_RC_COMM_PROTOCOL_ERROR UNDER CERTAIN CONDITIONS |
| IT17144 | All AIX All Linux All Windows | DSMFECC DISPLAYS INCORRECT DATE/TIME AND JSON FORMAT IS NOT INCLUDED |
| IT16878 | All Windows | AUTOMATIC CLIENT DEPLOYMENT ON WINDOWS FAILS WITH ANS4206E AND ANS4298E |
| IT16782 | All Unix/Linux | OPTION DOMAIN ALL-LOCAL NEEDS TO UPGRADE DOCUMENTATION WITH AUTOMOUNT OPTION REQUIREMENT. |
| IT16633 | All Windows | SNAPDIFF BACKUP CAN FAIL WITH ANS2831E WHEN MULTIPLE SHARES ARE BACKED UP |
| IT16445 | AIX 64bit | AIX SYSTEM CRASH MAY OCCUR WHEN THE FILEPATH DRIVER IS LOADED DURING FAILOVER |
| IT16390 | All Platforms | ANS1694E AND ANR8581E FAILURES USING SSL CONNECTION WITH A CERTIFICATE WITH WILDCARDED COMMON NAME (CN). |
| IT16364 | All Platforms | HANDLE LEAK IN THE V7.1.6 CLIENT INSTRUMENTATION TRACING MAY RENDER LONG RUNNING CLIENT PROCESSES INOPERATIVE |
| IT16037 | All Windows | ANS0361I DIAG: FIOGETATTRIB WHEN RUNNING SNAPDIFF BACKUP USING TESTFLAG SNAPDIFFCMODEVOLPREFIX |
| IT16033 | Solaris | 7.1.2.X AND HIGHER DSMC/DSMADMC/DSMCAD WILL HANG WHEN STARTING ON FUJITSU SPARC-X ORACLE SOLARIS PLATFORM |
| IT16030 | All Windows | DSMAGENT CRASHES WHEN MICROSOFT EXCHANGE DATABASE BACKUPS ARE QUERIED |
| IT16018 | All Platforms | DSMC CRASH IN DCCBAPERFORMANCEMONITOR |
| IT16004 | All Platforms | CLIENT CAN HANG DURING SCHEDULED BACKUP WHEN PROCESSING FILE SPACE WITH MILLIONS OF OBJECTS (FILES AND DIRECTORIES) |
| IT15989 | AIX 64bit Linux x86 All Windows | BASE SNAPSHOT NOT REMOVED AFTER A FAILED SNAPDIFF BACKUP |
| IT15778 | All Platforms | SCHEDULER IN REPLICATION FAILOVER NEVER RETURNS TO CHECK PRIMARY AVAILABILITY |
| IT15465 | All Platforms | INCORRECT FINAL STATISTICS ARE REPORTED AFTER RECEIVING ERROR 'ANS2101E (RC155) COMPRESSED DATA GREW' DURING IMAGE BACKUP |
| IT15189 | All Unix/Linux | TSM CLIENT GENERATES INFINITE OUTPUT FOR 'QUERY SCHEDULE' REQUEST |
| IT14696 | All Linux | "BACKUP IMAGE" ON BTRFS FILEYSTEMS ON SLES 12 WILL FAIL WITH "ANS8058E THE SPECIFIED PATH IS A LINUX BTRFS SUBVOLUME" |
| IT13841 | All Windows | ANS1228E / ANS4987E FOR SYSTEMSTATE FILES.\EFI\MICROSOFT\BOOT\BCD AND .\EFI\MICROSOFT\BOOT\BCD.LOG |
| IT13701 | All Windows | CLIENT CRASHES DURING BACKUP WHEN PROCESSING AN INVALID DIRECTORY STRUCTURE |
| IT15865 | AIX 64bit Linux x86 Linux zSeries | DSMC CAN CRASH USING "MEMORYEFFICIENTBACKUP DISKCACHEMETHOD" OPTION FOR A BACKUP OF A SPACE MANAGED FILESYSTEM |
| IT15285 | AIX 64bit Linux x86 Linux zSeries | B/A CLIENT "ANS0361I OUT OF SEQUENCE VERB: VERB: 29" ERROR CAN OCCUR WHEN BACKING UP A SPACE MANAGED FILE SYSTEM |
8.1.0.2 Interim Fix
AIX, Linux and Windows available May 9, 2017; Macintosh available May 17, 2017
| APAR | Platforms fixed | Description |
| IT14842 | AIX (64) All Windows Linux x86 | "QUERY TOC" CAN FAIL USING "DSMADMC" WHEN OVER 1545 CHARACTERSIN A FILE'S FULL PATH |
| IT15936 | Macintosh | ANS5055E IS REPORTED WHEN CLIENT IS RUNNING IN AN UNSUPPORTED LOCALE |
| IT16220 | All Windows | BACKUP OF MULTIPLE DRIVES ON WINDOWS CAN SHOW THE SAME DRIVE BEING BACKED UP |
| IT16235 | AIX | "ANS4262E THE PREVIEW OF THE CLIENT INSTALLATION FAILED" FOR AUTOMATIC DEPLOYMENT WHEN UPGRADING FROM 6.2.X TO 7.1.3+ |
| IT16979 | All Platforms | INCORRECT OBJECTS SPECIFICATION IN CLIENT SCHEDULE WILL NOT CAUSE SCHEDULE TO FAIL |
| IT17092 | AIX (64) | AIX BACKUP-ARCHIVE CLIENT BUILDS ARE NOT PROPERLY SETTING THEMAXDATA FLAG TO ALLOW MORE THAN 256MB OF MEMORY TO BE USED. |
| IT17123 | AIX only | TIVOLI STORAGE MANAGER CLIENT'S JOURNALING BACKUPS CAUSE FILESYSTEM LOCK CONDITION |
| IT17409 | All Platforms | BACKUP HANGS WITH CLIENT ERRORS "ANS1017E / ANS0361I" AND SERVER ERROR "ANR9999D_1559062718 SMADDSESSIONTOAFFINITYCLUSTER" |
| IT18134 | Win x64 | APPLICATION PROTECTION RESTORE (FROM GUEST) OF EXCH DB ON LARGE DISK FAILS (EDB FILE NOT FOUND) |
| IT18407 | Linux x86 Linux zSeries | ON UBUNTU, A VALID NETAPP SNAPSHOT DIFFERENTIAL C-MODE LICENSEFILE IS MISSED. |
| IT18678 | Win x64 | MICROSOFT HYPER-V BACKUP FAILS WITH ANS4169E AND ANS1228E |
| IT18799 | Win x64 | NODES ON THE OPERATING SYSTEM WINDOWS 10 WILL BE REPORTED TO THE SPECTRUM PROTECT SERVER AS THE ROLE SERVER INCORRECTLY |
| IT18841 | Macintosh | UNEXPECTED "ANS4018E FILENAME TOO LONG" MESSAGE ON MAC |
| IT18885 | All Linux | DEPLOYMENT SCRIPT CAN INCORRECTLY IDENTIFY THE AVAILABLE DISKSPACE IF POSIXLY_CORRECT VARIABLE IS SET |
| IT18901 | All Platforms | CLIENT REPORTS ANS0361I ERROR WHEN PROCESSING A DIRECTORY THAT INCLUDES MORE THAN 1400 SUBDIRECTORIES IN THE SAME LEVEL. |
| IT19057 | All Windows | SYSTEMSTATE RESTORE FAILS TO RESTORE SHORTNAMES CORRECTLY |
| IT19067 | AIX 64bit Linux x86 Linux zSeries | INCREMENTAL FILELIST BACKUP OF A IBM SPECTRUM SCALE FILESYSTEM WITH A SNAPSHOT DISPLAYS THE WRONG PATH FOR INSPECTED FILES. |
| IT19216 | Win x64 | RESTORE FROM VMVSS BACKUP TERMINATES WITH ANS9892E IF THE DATABASE IS LOCATED BEHIND A MOUNTPOINT |
| IT19239 | AIX | AUTODEPLOYMENT OF BACKUP-ARCHIVE CLIENT FAILS ON PRE-DEINSTALL VERIFICATION |
Related Information
[{"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF014","label":"iOS"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21993247